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OpinionWell
Rank
10th
Out of 238

SpringHill Suites Memphis Downtown

Average Price: $169  
 
Hotel Class:
21 North Main Street
Memphis, 38103 View map  
3-Star Hotel Rank: 5 of 44
Average review rating: 3.95
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (58) , MyTravelGuide (60) , Travelocity (6) , TripAdvisor (186) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 12 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
helpful (3)   hotel (2)   management (12)   night (3)    
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1. The front desk manager was great.
"woken up at 5am! " Read full review on TripAdvisor   4/23/2012 Vote      
2. Kelly Hill - Guest Relations Manager - even helped me out by placing a 6ft tall cutout of Elvis as well as some Elvis wine, wineglasses and bottle opener in my sister-in-law and brother-in-law's room as a gift from my husband and I for their 10 year wedding anniversary.
"Great Time - Awesome Staff " Read full review on TripAdvisor   8/17/2011 Vote      
3. The manager was very courteous and explained that they had lots to clean because New Year's was the night before.
"Liberty Bowl Weekend " Read full review on TripAdvisor   1/13/2009 Vote      
4. For the price of $169 a night there was no one at the front door helping with bags or even a friendly environment by the managers.
"want stay again " Read full review on TripAdvisor   6/13/2007 Vote      
5. Thank you Mr Manager.
"Liked the front desk manager. Other things there need work. " Read full review on TripAdvisor   12/31/2011 Vote      
6. I explained the issue and was told that the manager would contact me about my concerns.
"Staff almost compensates for the room " Read full review on TripAdvisor   11/10/2011 Vote      
7. The manager heard the conversation and she easily solved the problem, moving us immediately to another room.
"Location , Location, Location " Read full review on TripAdvisor   8/4/2009 Vote      
8. (According to the hotel manager this hotel is NOT owned by Marriott!)I will now list a few facts that could be of help:1.
"Service Stinks! " Read full review on YahooTravel   7/1/2007 Vote      
9. She wrote the number to a particular room and that room was occupied by someone else who informed us that the TV did not work and she was waiting on a manager to bring her another key for another room.
"want stay again " Read full review on TripAdvisor   6/13/2007 Vote      
10. Luckily for me, the manager heard the disappointment going on in my head and quickly changed it to the top floor.
"Liked the front desk manager. Other things there need work. " Read full review on TripAdvisor   12/31/2011 Vote      
   
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