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Rank
10th
Out of 238

SpringHill Suites Memphis Downtown

Average Price: $169  
 
Hotel Class:
21 North Main Street
Memphis, 38103 View map  
3-Star Hotel Rank: 5 of 44
Average review rating: 3.95
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (58) , MyTravelGuide (60) , Travelocity (6) , TripAdvisor (186) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 10 comments. 
66% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (2)   closet (2)   desk (5)   friendly (2)   helpful (2)   park (2)   slow (2)   staff (5)   valet (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Everyone from the valet parking to front desk to housekeeping was friendly and helpful.
"Great Place! " Read full review on TripAdvisor   4/1/2012 Vote      
2. The room was very nicely appointed with two flat screen TV's, comfortable beds and housekeeping always seemed to clean the room quickly in the morning after we left.
"Positive review for hotel not so positive for valet " Read full review on TripAdvisor   3/27/2012 Vote      
3. Service at the hotel was outstanding; front desk, housekeeping and breakfast service were friendly and helpful.
"Excellent Hotel " Read full review on TripAdvisor   12/1/2007 Vote      
4. Also our room was right outside the housekeeping closet and you could easily hear their hallway conversations.
"Great location on trolley line, reasonably priced " Read full review on TripAdvisor   5/4/2012 Vote      
5. The staff was very accommodating, especially Kevin at the front desk, Jim the valet, and the ladies from the housekeeping staff.
"Excellent location with hard to find balcony rooms " Read full review on TripAdvisor   3/18/2010 Vote      
6. Housekeeping:Breakfast:Front Desk Staff:Fitness Room:Overall Service:.
"Worst service I've experienced in my life. " Read full review on TripAdvisor   4/7/2009 Vote      
7. I was particularly impressed that we didn`t hear housekeeping in the morning- they were very quiet.
"Very comfortable- glad we decided to stay there! " Read full review on TripAdvisor   9/20/2007 Vote      
8. The employees were very courteous and gracious from the front desk to the housekeeping staff.
"Awesome visit!! " Read full review on TripAdvisor   9/4/2007 Vote      
9. The housekeeping staff were the friendliest of people that we encountered.
"want stay again " Read full review on TripAdvisor   6/13/2007 Vote      
10. Room was fairly clean (there was a stain on the coverlet and one on the sofa), free wirelessCons: breakfast ran out both days, not enough seating for breakfast, valet service slow, car is kept outside when you valet park, housekeeping is very slow to respond to requests, bed is hard, air conditioner rattled all the time, closet door stuck, dresser drawers stuck, almost a whole pack of cigarettes and 2 lighters were in the cupboard, no room service.
"Adequate " Read full review on TripAdvisor   5/26/2009 Vote      
   
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