SpringHill Suites Memphis Downtown, Memphis, Staff

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Rank

10th

Out of 238

SpringHill Suites Memphis Downtown	Average Price: $169 Check Rates

Hotel Class:

21 North Main Street

Memphis, 38103 View map

3-Star Hotel Rank: 5 of 44
Average review rating: 3.95

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (58) , MyTravelGuide (60) , Travelocity (6) , TripAdvisor (186) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (21) bar (16) bath (7) bathroom (23) bed (48) bill (7) breakfast (146) charge (7) check in (34) complimentary (9) cost (13) deal (8) decor (6) dinner (12) downtown (114) fee (5) food (20) front desk (75) hotel (428) housekeeping (10) lobby (30) location (132) manager (12) money (11) parking (84) pillow (12) pool (34) price (39) rate (17) recommend (29) restaurant (27) room (426) service (48) sheets (7) shower (11) shuttle (6) staff (135) street (166) suite (106) to park (10) towel (19) tub (7) valet (47) valet parking (21) value (11) view (20) walk (89) walk in (5) wireless (7)

Staff

Appears in 135 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
clean (16) desk (22) experience (5) friendly (43) good (11) great (11) helpful (35) hotel (25) location (8) most (5) nice (14) pleasant (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Reception staff very helpful and friendly.

"Enjoyable stay " Read full review on TripAdvisor 5/4/2012 Vote

2. Front desk staff were friendly but busy many times - had to wait to speak to them every time we needed anything (they were always on the phone or dealing with another guest in front of us).

"Great location on trolley line, reasonably priced " Read full review on TripAdvisor 5/4/2012 Vote

3. Staff were friendly but not overly outgoing.

"Not bad...not great " Read full review on TripAdvisor 4/30/2012 Vote

4. Breakfast is good, the staff is pleasant and the room really big.

"Not to bad " Read full review on TripAdvisor 4/27/2012 Vote

5. The staff did a good job of keeping the trays well supplied.

"Good Place To Stay " Read full review on TripAdvisor 4/11/2012 Vote

6. The staff were friendly and helpful.

"Not bad at all, but not one of the world's great hotels " Read full review on TripAdvisor 4/1/2012 Vote

7. Every staff member was polite and wished you good day as you walked through the hallway and truly seemed to have high intentions of providing a high level of service.

"Great Customer Service, Great Location, Great Facility " Read full review on TripAdvisor 3/26/2012 Vote

8. The beds were wonderful and the staff very helpful.

"Family visit to Memphis " Read full review on TripAdvisor 3/18/2012 Vote

9. We were travelling with a larger group and upon our arrival, the very friendly reception staff organised for us all to have rooms near each other.

"Spacious well maintained rooms " Read full review on TripAdvisor 2/13/2012 Vote

10. The front desk staff was extremely helpful, and made sure that everything was perfect upon our arrival.

"Southern Hospitality " Read full review on TripAdvisor 2/3/2012 Vote