Westin Bonaventure, Los Angeles, Valet

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Rank

40th

Out of 700

Westin Bonaventure	Average Price: $232 Check Rates

Hotel Class:

404 South Figueroa Street

Los Angeles, 90071 View map

4-Star Hotel Rank: 17 of 45
Average review rating: 3.54

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (15) , Expedia (47) , MyTravelGuide (3071) , Travelocity (44) , TripAdvisor (816) , YahooTravel (152)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (51) bar (168) bath (35) bathroom (188) bed (246) bill (27) breakfast (120) charge (69) check in (124) check out (32) concierge (58) cost (83) deal (54) decor (27) dinner (38) downtown (325) fee (33) food (184) freeway (20) front desk (146) gym (46) hotel (1606) housekeeping (36) lobby (272) location (245) manager (35) money (46) parking (323) pillow (26) pool (140) price (174) rate (116) recommend (86) restaurant (294) room (1498) room service (84) service (315) sheets (23) shower (118) staff (276) street (111) suite (70) to park (34) towel (44) valet (97) valet parking (69) value (31) view (288) walk (134) wireless (70)

Valet

Appears in 97 comments.

81% wrote positive comments about valet

The following words were used in comments with Valet:
friendly (5) garage (4) good (4) great (5) guest (5) hotel (13) nice (5) night (11) slow (4) staff (5) useful (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the valet, to the front desk, to the concierge, to the bag check - everyone was just so nice and attentive.

"just lovely " Read full review on TripAdvisor 5/14/2012 Vote

2. The valet group has cleaned our car after the kids had a day of fun.

"Platinum Member Review, The Best Service " Read full review on TripAdvisor 5/13/2012 Vote

3. Valet service is prompt, your car is there by the time you get to the parking level.

"Sparkling " Read full review on TripAdvisor 5/8/2012 Vote

4. The service however is outstanding from the valet who retrieved my blackberry cable and had the bellhop bring it up to my room without hesitation, the check in employee who made me feel welcome, and the gentleman I ran into in the basement, who redirected me without making me feel as if I was intruding on private territory.

"Huge hotel where you get lost... " Read full review on TripAdvisor 4/2/2012 Vote

5. The desk employees are always welcoming and the valets quick.

"Decent Starwood Hotel " Read full review on TripAdvisor 2/28/2012 Vote

6. It's been about a year since my last visit, and right off I noticed the proper desk for the valets and the fresh paint and wood accents.

"An old favorite back to form " Read full review on TripAdvisor 12/18/2011 Vote

7. This is a major problem at this hotel and really all they need to do is likely hire a new valet manager - the gentlemen in charge clearly does not have the management skills to manage his staff in that environment.

"Good location, hotel is nice, with some drawbacks " Read full review on TripAdvisor 11/18/2011 Vote

8. The valet service, which is convenient as it is in tbe building, is horribly slow.

"Good location, hotel is nice, with some drawbacks " Read full review on TripAdvisor 11/18/2011 Vote

9. Valet was convenient, but pricey, however the conference paid for it.

"I had a great stay " Read full review on TripAdvisor 9/24/2011 Vote

10. Valet folks great.

"Rooms nice. Staff friendly. " Read full review on TripAdvisor 9/13/2011 Vote