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OpinionWell
Rank
40th
Out of 700

Westin Bonaventure

Average Price: $232  
 
Hotel Class:
404 South Figueroa Street
Los Angeles, 90071 View map  
4-Star Hotel Rank: 17 of 45
Average review rating: 3.54
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (15) , Expedia (47) , MyTravelGuide (3071) , Travelocity (44) , TripAdvisor (816) , YahooTravel (152)
SAFE TO BOOK ? (4/5 issues found)
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Check in
Appears in 124 comments. 
76% wrote positive comments about check in
The following words were used in comments with Check in:
efficient (5)   floor (9)   friendly (9)   great (5)   guest (10)   helpful (5)   hotel (8)   liked (5)   problem (6)   quick (6)   renovation (5)    
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1. There were other things that alone would be considered minor, like the sign at check in informing guests the pool is being renovated until late April, so if you want to use a pool, you can walk across the street to the Marriott and use theirs.
"Beautiful hotel, but watch out for the extra fees! " Read full review on TripAdvisor   4/22/2012 Vote      
2. The service however is outstanding from the valet who retrieved my blackberry cable and had the bellhop bring it up to my room without hesitation, the check in employee who made me feel welcome, and the gentleman I ran into in the basement, who redirected me without making me feel as if I was intruding on private territory.
"Huge hotel where you get lost... " Read full review on TripAdvisor   4/2/2012 Vote      
3. Check in was easy and the front desk person was very helpful in showing us where to go to get to the elevator.
"Great Hotel for business trip " Read full review on TripAdvisor   3/1/2012 Vote      
4. Once that was taken care of, the rest of the staff was very accommodating especially at check in.
"Very comfortable and clean " Read full review on TripAdvisor   2/20/2012 Vote      
5. With my check-in I received one free glass of wine at the main lobby bar.
"Swanky! " Read full review on TripAdvisor   2/10/2012 Vote      
6. Stop by the SPG Preferred Guest Desk and ask for Sophia, she is very pleasant and helpful At check in, I was offered my choice of the LA Times or US Today to be delivered to my room.
"Nice and Comfortable " Read full review on TripAdvisor   1/11/2012 Vote      
7. Check in was great, Tim at the bar is great, NYE party in the bar that rotates was initially good.
"Hit and miss with service " Read full review on TripAdvisor   1/10/2012 Vote      
8. Check in was the usual quick en efficient affair, and then up in the famous glass elevators to my room.
"An old favorite back to form " Read full review on TripAdvisor   12/18/2011 Vote      
9. Friendly check-in.
"nice getaway " Read full review on TripAdvisor   12/12/2011 Vote      
10. Expedient and friendly check-in.
"Excellent room nice view, but parking nightmare " Read full review on TripAdvisor   12/9/2011 Vote      
   
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