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Rank
40th
Out of 700

Westin Bonaventure

Average Price: $232  
 
Hotel Class:
404 South Figueroa Street
Los Angeles, 90071 View map  
4-Star Hotel Rank: 17 of 45
Average review rating: 3.54
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (15) , Expedia (47) , MyTravelGuide (3071) , Travelocity (44) , TripAdvisor (816) , YahooTravel (152)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 146 comments. 
48% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (7)   good (6)   great (9)   helpful (14)   hotel (23)   management (10)   new (6)   nice (9)   night (10)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. not a problemWe checked in and the man at the front desk (Joseph?) was so genuinely kind and helpful and attentive - a great first impression.
"just lovely " Read full review on TripAdvisor   5/14/2012 Vote      
2. From the valet, to the front desk, to the concierge, to the bag check - everyone was just so nice and attentive.
"just lovely " Read full review on TripAdvisor   5/14/2012 Vote      
3. We read from some, that the Westin was getting dated, but did not find that, as the rooms were very updated, bathrooms large, bed 'heavenly' as always advertised, front desk modern, staff helpful and professional.
"A wonderful 4 night stay... " Read full review on TripAdvisor   4/20/2012 Vote      
4. Lobby is well done, great feel, and frankly with the age of the hotel it seems like they really did a nice job with the remodelHousekeeping and Front Desk were very friendly and sharp.
"Excellent Hotel, Attention to details, Trained Staff " Read full review on TripAdvisor   3/15/2012 Vote      
5. Check in was easy and the front desk person was very helpful in showing us where to go to get to the elevator.
"Great Hotel for business trip " Read full review on TripAdvisor   3/1/2012 Vote      
6. Asked front desk to make sure housekeeping would not disturb me with my do not disturb sign posted on the door.
"Have nothing but compliments for this hotel " Read full review on TripAdvisor   2/19/2012 Vote      
7. Staff in the restaurant, front desk, bell desk, and doorman were great.
"This is a LARGE downtown business hotel, but does a great job of it. " Read full review on TripAdvisor   1/29/2012 Vote      
8. I give great credit to the maintenance and front desk staff for getting that problem fixed up in a hurry, especially for such a large hotel.
"Attentive staff put this hotel up there " Read full review on TripAdvisor   1/25/2012 Vote      
9. The front desk was very supportive, from small tasks like cleaning my window to generous favors.
"A Fine Experience in Downtown LA " Read full review on TripAdvisor   10/13/2011 Vote      
10. All staff interactions were positive, from front desk to stowing luggage.
"Excellent customer service; nice room " Read full review on TripAdvisor   5/18/2011 Vote      
   
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