Hilton Los Angeles, Los Angeles, Concierge

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Rank

9th

Out of 700

Hilton Los Angeles	Average Price: $183 Check Rates

Hotel Class:

555 Universal Hollywood Drive

Los Angeles, 91608-1001 View map

4-Star Hotel Rank: 6 of 45
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (702)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (29) bar (100) bathroom (118) bed (103) breakfast (248) charge (61) check in (129) check out (27) complimentary (49) concierge (49) cost (42) deal (17) decor (20) dinner (58) downtown (31) fee (29) food (166) freeway (39) front desk (143) highway (20) hot tub (20) hotel (1252) housekeeping (30) lobby (99) location (304) manager (36) money (44) parking (167) pillow (24) pool (150) price (80) rate (39) recommend (101) restaurant (167) room (1147) room service (90) service (251) shower (38) shuttle (215) staff (403) street (30) suite (21) to park (20) towel (31) valet (44) valet parking (20) value (34) view (225) walk (394) wireless (32)

Concierge

Appears in 49 comments.

92% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (3) floor (4) free (3) friendly (4) good (3) great (6) helpful (14) hotel (8) informative (6) lounge (6) nice (4) recommend (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge took care of the car and unloaded our bags, its was done politely and professionally.

"Its ok - its just ok... " Read full review on TripAdvisor 5/15/2012 Vote

2. The concierge recommended a wonderful restaurant, so tap into his suggestions.

"Fantastic location and great service " Read full review on TripAdvisor 3/16/2012 Vote

3. The concierge is beyond great as they are so helpful to get anywhere you need to go.

"Overall a Great Stay " Read full review on TripAdvisor 12/24/2011 Vote

4. The service was friendly and the Concierge was helpful with printing off directions for the public transit as we chose not to rent a car.

"Excellent stay " Read full review on TripAdvisor 11/28/2011 Vote

5. The concierge who checked us in was very polite and friendly and gave us the run down of the hotel, where things are, what is available to us and the local information about Universal Studios and Universal City walk.

"First Hilton won't be the last " Read full review on TripAdvisor 11/27/2011 Vote

6. We used the concierge desk to help up purchase tickets to Universal the next day.

"Perfect Stay! Service cannot be beat. " Read full review on TripAdvisor 10/30/2011 Vote

7. The rooms are nice big size and the concierge is helpful .

"Good location for Universal Studios and Universal City Buard walk ! " Read full review on TripAdvisor 10/7/2011 Vote

8. We took advantage of the concierge which was extremely helpful thank you so much kia and jennifer they were awesome.

"True Definition of Hospitality " Read full review on TripAdvisor 9/15/2011 Vote

9. The concierge went out of their way to help.

"Excellent and new!!! " Read full review on TripAdvisor 8/25/2011 Vote

10. We were able to maximize our stay thanks to the good advice of the concierge.

"The best hotel when traveling with a kid !! " Read full review on TripAdvisor 8/20/2011 Vote