Omni Houston, Houston, Staff

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Rank

35th

Out of 718

Omni Houston	Average Price: $201 Check Rates

Hotel Class:

13210 Katy Freeway

Houston, 77079 View map

4-Star Hotel Rank: 17 of 30
Average review rating: 4.13

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (691) , Travelocity (3) , TripAdvisor (99) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (28) bathroom (21) bed (21) breakfast (20) charge (6) check in (14) check out (6) check-out (5) closet (3) complimentary (4) concierge (4) cost (5) deal (7) dinner (6) discount (3) fee (7) food (23) freeway (5) front desk (14) gym (4) highway (8) hot tub (5) hotel (187) lake (11) laundry (3) lobby (30) location (20) manager (4) mini bar (3) money (3) parking (22) pillow (12) pool (19) price (15) rate (12) recommend (8) restaurant (31) room (166) room service (8) service (43) shower (7) shuttle (14) staff (54) suite (4) towel (6) valet (3) value (4) view (7) wireless (8)

Staff

Appears in 54 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
clean (4) comfortable (4) courteous (3) customer (3) desk (4) extremely (4) friendly (20) good (5) helpful (20) hotel (11) nice (11) pleasant (2) professional (4) quiet (3) welcoming (6) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel was quiet and staff we're quiet and courteous.

"Solid business trip accommodation. " Read full review on TripAdvisor 4/5/2012 Vote

2. Very friendly staff both at check in and check out.

"Nice and comfortable stay near Houston " Read full review on TripAdvisor 3/27/2012 Vote

3. Very friendly staff.

"Excellent hotel, very friendly staff " Read full review on TripAdvisor 3/11/2012 Vote

4. Staff are very friendly and go out of their way to be helpful.

"Helpful, friendly staff. " Read full review on TripAdvisor 2/27/2012 Vote

5. Nice staff and loved the inside of the hotel lobby.

"Pleasant place " Read full review on TripAdvisor 1/20/2012 Vote

6. Every one on the staff that we saw welcomed us with huge smiles and friendly hellos.

"The Friendliest Hotel in Houston " Read full review on TripAdvisor 1/17/2012 Vote

7. The staff was so nice and accomodative from front desk to everybody on staff.

"Top notch hotel " Read full review on TripAdvisor 11/22/2011 Vote

8. This hotel has probably one of the best customer service staff I've seen.

"Top notch hotel " Read full review on TripAdvisor 11/22/2011 Vote

9. The staff were pleasant and took pride in their work as well as being genuine when they helped you.

"Excellent Place to stay " Read full review on TripAdvisor 11/21/2011 Vote

10. The housekeeping is good and the staff friendly; the concierge staff and bellhops are very friendly and helpful.

Read full review on TripAdvisor 11/19/2011 Vote