Omni Houston, Houston, Front Desk

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Rank

35th

Out of 718

Omni Houston	Average Price: $201 Check Rates

Hotel Class:

13210 Katy Freeway

Houston, 77079 View map

4-Star Hotel Rank: 17 of 30
Average review rating: 4.13

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (691) , Travelocity (3) , TripAdvisor (99) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 14 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (2) fridge (2) friendly (4) helpful (2) hotel (6)

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1. The staff was so nice and accomodative from front desk to everybody on staff.

"Top notch hotel " Read full review on TripAdvisor 11/22/2011 Vote

2. The wait staff & front desk people are very friendly and helpful.

"Good hotel for the price " Read full review on TripAdvisor 10/8/2011 Vote

3. Staff where helpful & friendly, the lady on the front desk arranged a free late check out for me, as I was not leaving until 4pm, which I thought was really generous.

"Great base for a business trip " Read full review on TripAdvisor 7/3/2009 Vote

4. We checked into this hotel for our 2 year anniversary weekend, front desk were friendly and very quick, our room was very elegant-chocolate covered strawberries and champagne just like booked, very clean hotel and comfortable bedding, we had a great view, we kept bringing up the whole weekend how much we were satisfied with the hotel.

"Will Be Back!!!! Fantastic Hotel!!!! " Read full review on TripAdvisor 2/23/2008 Vote

5. The person at the front desk told me that if I had an account, I`d get internet access and AM coffee/newspaper for free.

"Really nice business hotel " Read full review on TripAdvisor 5/12/2007 Vote

6. All the staffs from Front desk, concierge, room service and housekeeping were so friendly and always had a smile and ready to greet visitors.

"Clean, Professional, Great Business Hotel " Read full review on TripAdvisor 2/21/2012 Vote

7. At the front desk we asked for a room that would be quiet and the young lady behind the desk very cheerfully found us one.

"The Friendliest Hotel in Houston " Read full review on TripAdvisor 1/17/2012 Vote

8. Examples include - I arrived at the hotel and relaized I had forgot my Blackberry charger, I went to the front desk to ask for a taxi to a nearby mall, and instead the concierge took a hotel shuttle, and drove me to the nearest Radio Shack to get what i needed, and then back to the hotel.

"Fantastic Service, Food was hit and miss " Read full review on TripAdvisor 9/1/2011 Vote

9. If you have young children, be sure to ask at the front desk for fish food to feed the koi swimming in the river in the lobby.

"Wonderful trip! " Read full review on TripAdvisor 3/13/2011 Vote

10. We got an upgrade and the romance package compliments of Mary at the front desk.

"Wonderful!! " Read full review on TripAdvisor 1/27/2011 Vote