Omni Houston, Houston, Service

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Rank

35th

Out of 718

Omni Houston	Average Price: $201 Check Rates

Hotel Class:

13210 Katy Freeway

Houston, 77079 View map

4-Star Hotel Rank: 17 of 30
Average review rating: 4.13

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (691) , Travelocity (3) , TripAdvisor (99) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (28) bathroom (21) bed (21) breakfast (20) charge (6) check in (14) check out (6) check-out (5) closet (3) complimentary (4) concierge (4) cost (5) deal (7) dinner (6) discount (3) fee (7) food (23) freeway (5) front desk (14) gym (4) highway (8) hot tub (5) hotel (187) lake (11) laundry (3) lobby (30) location (20) manager (4) mini bar (3) money (3) parking (22) pillow (12) pool (19) price (15) rate (12) recommend (8) restaurant (31) room (166) room service (8) service (43) shower (7) shuttle (14) staff (54) suite (4) towel (6) valet (3) value (4) view (7) wireless (8)

Service

Appears in 43 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
comfortable (3) customer (4) excellent (3) free (3) friendly (4) good (6) great (6) guest (3) hotel (14) internet (3) laundry (3) location (3) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was nice and spacious, service was great, nice food and overall amenities.

"Nice and comfortable stay near Houston " Read full review on TripAdvisor 3/27/2012 Vote

2. Love the free shuttle service to restaurants in the evening.

"Still good! " Read full review on TripAdvisor 1/28/2012 Vote

3. Big rooms, great sleeping comfort, very nice to have the turndown service and the complimentary hot beverage served at your door in the morning.

"Still good! " Read full review on TripAdvisor 1/28/2012 Vote

4. One of the best services this hotel offers is the shuttle service to restaurants within 5 miles of the hotel.

"The Friendliest Hotel in Houston " Read full review on TripAdvisor 1/17/2012 Vote

5. I have never seen outstanding customer service from a staff before until I stayed here.

"Great stay for the New Year " Read full review on TripAdvisor 1/9/2012 Vote

6. This hotel has probably one of the best customer service staff I've seen.

"Top notch hotel " Read full review on TripAdvisor 11/22/2011 Vote

7. Shuttle service good but does not extend downtown.

"Great hotel " Read full review on TripAdvisor 11/9/2011 Vote

8. Stayed for 5 nights -outstanding service.

"Great hotel " Read full review on TripAdvisor 11/9/2011 Vote

9. Our first time to use their shuttle service and it was great.

"Always our first choice " Read full review on TripAdvisor 9/25/2011 Vote

10. The service at this hotel was amazing.

"Fantastic Service, Food was hit and miss " Read full review on TripAdvisor 9/1/2011 Vote