Crowne Plaza Charlotte, Charlotte, Manager

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Rank

29th

Out of 269

Crowne Plaza Charlotte	Average Price: $181 Check Rates

Hotel Class:

201 South McDowell Street

Charlotte, 28204 View map

3-Star Hotel Rank: 18 of 67
Average review rating: 3.65

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (3) , MyTravelGuide (329) , Travelocity (4) , Expedia (4) , TripAdvisor (66)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 6 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (3) generous (3) great (3) guest (2) helpful (3) hotel (2) love (2) management (6) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The General Manager called me as well to apologize and was very kind and generous in dealing with me and my situation.

"The right way " Read full review on TripAdvisor 5/11/2012 Vote

2. First that me and my friends noticed was the service at the front desk, the manager was nice but the other girl working, sorry but can't remember the name, as we were from europe and had a chance to travel we needed more help with directions and advice with places to visit but couldn't get too much help with that, found hair on the bed when check-ed in but the housekeeper was nice and helpful, the girl (waitress) in the restaurant wasn't very friendly too, not very attentive with the guests.

"poor guest service " Read full review on TripAdvisor 11/8/2010 Vote

3. great place to stay ,great people make your stay much homie,i love the staff and the driver from pittsburg,very funnie and friendly,a most to stay the manager great very humble ,the rooms very clean and neat, excellent i love nice people and that what you get here,.

"the staff is awesome very friendly,excellent manager nice drivers. " Read full review on TripAdvisor 9/24/2009 Vote

4. A manager approached me and asked if I needed assistance and stated my issue and he directed me to the front desk where I could pay my $7 for parking.

"Parking for an event " Read full review on TripAdvisor 2/27/2012 Vote

5. Even the General Manager (Bill) was making rounds to greet guests and making sure we were having a positive stay.

"Nice hotel with Great Staff " Read full review on TripAdvisor 1/18/2011 Vote

6. The staff could not have done enough to try and rectify the situation, which included sending 2 different technicians to my room, apologizing profusely for the problem, offering to change my room on numerous occassions, rebooting the hotel's wireless network entirely, accomodating me with free beverage coupons, and untimately asking for me to meet with the hotel Manager to receive a personal apology.

Read full review on TripAdvisor 5/31/2009 Vote