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OpinionWell
Rank
13th
Out of 231

Hyatt Baltimore

Average Price: $343  
 
Hotel Class:
300 Light Street
Baltimore, 21202 View map  
4-Star Hotel Rank: 3 of 7
Average review rating: 3.72
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (32) , MyTravelGuide (904) , Travelocity (12) , TripAdvisor (313) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 15 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
free (2)   helpful (3)   maintenance (2)   management (16)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We were especially helped out by the manager of the business center, who was extremely good.
"Good business hotel " Read full review on TripAdvisor   4/27/2012 Vote      
2. The manager was equally as professional answering all questions.
"Great accomadations + First rate staff = Exellent " Read full review on TripAdvisor   3/9/2012 Vote      
3. As a side note, our conversation with the manager was not the result of any problem in terms of our reservation.
"Great accomadations + First rate staff = Exellent " Read full review on TripAdvisor   3/9/2012 Vote      
4. Our family stayed at the Hyatt this past weekend for the Fire Expo, we checked in about 12:15 a.m. on Friday morning and the Manager, Patricia was extremely helpful in checking us in and spending time pointing out crab and steakhouses in the area.
"Perfect Location - Inner Harbor " Read full review on TripAdvisor   7/24/2011 Vote      
5. We checked out today and Joe the Bellman was incredible, he offered us lunch in the Bistro but we chose to start our Journey home to NY earlier then we wanted to and I then saw Patricia the Manager and once again she was extremely helpful and issued us a gift card for a future visit at a Hyatt.
"Perfect Location - Inner Harbor " Read full review on TripAdvisor   7/24/2011 Vote      
6. When asked if we could speak to the manager on duty, he made it clear that it was in no way an issue and he would be glad to assist.
"Great accomadations + First rate staff = Exellent " Read full review on TripAdvisor   3/9/2012 Vote      
7. Finally after a temper fit the manager was called and he said it was ok to give me a new key.
"FORGET THE TROUBLE. " Read full review on TripAdvisor   8/4/2011 Vote      
8. The general manager introduced herself to me in the elevator and I found the staff overall to be very gracious.
"Great service a good choice for business travellers " Read full review on TripAdvisor   7/28/2011 Vote      
9. Saturday night the room was very warm and I spoke with the Manager, Patricia and she was able to issue us a credit toward the bill and called maintenance to have them look at the air conditioning, unfortunately, maintenance did not come and look at it at and at 1:30 a.m. we were still up and very warm.
"Perfect Location - Inner Harbor " Read full review on TripAdvisor   7/24/2011 Vote      
10. The drain in our shower didn't work, so they moved us to another floor, the floor the girl at the desk moved us to happened to contain a Frat reunion, so the manager moved us to a suite, sent champagne and strawberries, gave us free breakfast vouchers and a free movie for our trouble.
"Super friendly, eager to help, excellent guest services. " Read full review on TripAdvisor   7/11/2011 Vote      
   
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