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OpinionWell
Rank
13th
Out of 231

Hyatt Baltimore

Average Price: $343  
 
Hotel Class:
300 Light Street
Baltimore, 21202 View map  
4-Star Hotel Rank: 3 of 7
Average review rating: 3.72
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (32) , MyTravelGuide (904) , Travelocity (12) , TripAdvisor (313) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 18 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
excellent (2)   friendly (3)   helpful (7)   hotel (5)   lobby (2)   location (4)   modern (2)   nice (3)    
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1. We especially would like to commend Jeremy at the Concierge, I'd highly recommend taking advantage of his expertise and connections.
"5 star location and service, 3 star rooms " Read full review on TripAdvisor   2/13/2012 Vote      
2. The staff was wonderful, especially Melvin in the concierge service.
"A nice hotel, great location " Read full review on TripAdvisor   1/17/2012 Vote      
3. The hotel had a very nice Concierge Lounge available to qualified guests providing them 24-hour access for beverages and snacks, appetizers in the evening with wine and beer for a fee, and a extensive variety of breakfast food that surpasses any continental breakfast one could want.
"Location, Location.....Location " Read full review on TripAdvisor   10/9/2011 Vote      
4. The front desk and concierge staff were quite friendly, and were also very helpful with locating nearby restaurants.
"Excellent front desk; avoid restaurant " Read full review on TripAdvisor   8/24/2011 Vote      
5. My recent stay at the Baltimore Hyatt was (very nearly) everything I would want from a business hotel in a big city: the location was excellent, the view from my 12th-floor room was spectacular, the concierge-level services were quite good, and all staff members I encountered were helpful and cordial in the extreme.
"Excellent hotel, helpful staff, great location near Convention Center " Read full review on TripAdvisor   8/20/2011 Vote      
6. The staff could not have been friendlier or more helpful from the person who checked us in (noticed it was our anniversary and immediately wished us a happy one), the bellboy, Joe who took us and our baggage to our room and explained everything in it, the gentleman in the Regency Club who provided us with all of the amenities as well as the lady and her daughter who helped us with breakfast, the concierge who sent up John Thomas to give us a tour of Picses, and our server at Bistro 300, Willie who offered menu suggestions and was so attentive to our needs.
"Our experience was wonderful! " Read full review on TripAdvisor   6/21/2011 Vote      
7. Compliments:- The lobby, elevators, and overall hotel amenities: modern, clean, very spacious (loved the views from elevator!)- My room was very nice and modern with gorgeous views of harbor- The hotel bar (bistro 335 I think) was great with decent (and not too pricey) wine selection- The front desk, housekeeping, and concierge were excellent on Friday and Saturday night: super-accommodating, friendly, helpful, etc.- The location: one of the only hotels actually on the inner-harbor and also really convenient to everything central in BaltimoreComplaints:- The bed: teeeeny pillows, and no inner sheet, just a tucked in (tiny.
"Nice and modern Hyatt on the Inner Harbor " Read full review on TripAdvisor   10/19/2009 Vote      
8. Service was patchy with the concierge one of the best around but the serving staff at breakfast disinterested.
"Good location but noisy " Read full review on TripAdvisor   4/14/2009 Vote      
9. Concierge helped us out with dinner reservations.
"Great location, excellent staff " Read full review on TripAdvisor   4/6/2009 Vote      
10. Service at the concierge desk was friendly and adequate.
"Great location and view of the inner harbour " Read full review on TripAdvisor   9/1/2008 Vote      
   
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