Sheraton Austin, Austin, Staff

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Rank

23rd

Out of 287

Sheraton Austin	Average Price: $220 Check Rates

Hotel Class:

701 East 11th Street

Austin, 78701 View map

4-Star Hotel Rank: 11 of 23
Average review rating: 3.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) bar (65) bathroom (44) bed (53) bill (10) breakfast (63) charge (21) check in (32) concierge (17) cost (9) deal (9) decor (10) dinner (10) discount (7) downtown (60) fee (12) food (51) freeway (8) front desk (59) gym (12) hot tub (7) hotel (470) housekeeping (18) lake (8) lobby (57) location (102) manager (19) money (13) parking (65) pillow (8) pool (72) price (35) rate (24) recommend (27) restaurant (71) room (448) room service (26) service (99) shower (32) staff (132) street (67) suite (10) to park (7) towel (18) valet (20) value (13) view (28) walk (64) water pressure (8) wireless (17)

Staff

Appears in 132 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (9) comfortable (4) desk (20) friendly (43) good (12) great (16) helpful (34) hotel (44) location (7) nice (19) pleasant (4) pool (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was pleasant but not overly helpful - when I checked a bag for storage the bellman let me know he might not be there when I returned (i.

"Great bedding, but other features budget level " Read full review on TripAdvisor 4/12/2012 Vote

2. On one occasion,the staff who wandered by, all three of them, didn't seem to know how to change the toner cartridge or even how or where to get a new one.

"Mediocre room, service and food " Read full review on TripAdvisor 4/7/2012 Vote

3. Superlatives- Every staff member was very friendly and welcoming-always smiling.

"Very nice, comfortable, a few little problems " Read full review on TripAdvisor 4/6/2012 Vote

4. I wanted to give an especial thanks to Hayley from the staff that helped us out big time.

"Great Service - & Thanks Hayley! " Read full review on TripAdvisor 3/21/2012 Vote

5. Great hotel and the staff was wonderful.

"Great place in Austin " Read full review on TripAdvisor 3/5/2012 Vote

6. The hotel was nice and the staff was friendly.

"Pleased " Read full review on TripAdvisor 2/21/2012 Vote

7. The staff were super friendly and helpful.

"Great hotel for the price and location! " Read full review on TripAdvisor 2/21/2012 Vote

8. The staff was very helpful and friendly.

"Enjoyable stay at the Sheraton " Read full review on TripAdvisor 2/17/2012 Vote

9. happy, helpful staff.

"Very nice..good location " Read full review on TripAdvisor 2/17/2012 Vote

10. I didn't stay long enough to really rate other parts, but I can say for sure that the staff does a great job.

"Awesome Srvice " Read full review on TripAdvisor 2/2/2012 Vote