Sheraton Austin, Austin, Housekeeping

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Rank

23rd

Out of 287

Sheraton Austin	Average Price: $220 Check Rates

Hotel Class:

701 East 11th Street

Austin, 78701 View map

4-Star Hotel Rank: 11 of 23
Average review rating: 3.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Housekeeping

Appears in 18 comments.

100% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (3) desk (2) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It was very warm and housekeeping forgot to leave a bathmat after cleaning.

"Not a great Sheraton " Read full review on TripAdvisor 3/18/2012 Vote

2. Housekeeping was done well, pleased with cleanliness of our room.

"Nice stay-decent price " Read full review on TripAdvisor 8/24/2011 Vote

3. From the front desk staff to the housekeeping staff, everyone here is friendly and helpful.

"Great customer service makes up for minor issues. " Read full review on TripAdvisor 5/1/2011 Vote

4. The housekeeping and room service was great.

"Comfortable room & great service " Read full review on Expedia 10/2/2008 Vote

5. The housekeeping staff was outstanding.

"Mostly a very nice place to stay " Read full review on Expedia 9/30/2008 Vote

6. I hope housekeeping has since gotten their act together with the proper oversight and management by the manager.

"I expected more from a Starwood property. " Read full review on TripAdvisor 4/12/2012 Vote

7. Each day, housekeeping either did not leave behind shampoo/cond replacements and/or did not replace our bedding/sheets.

"I expected more from a Starwood property. " Read full review on TripAdvisor 4/12/2012 Vote

8. Housekeeping seemed to be completely disconnected from the folks at the front desk.

"I expected more from a Starwood property. " Read full review on TripAdvisor 4/12/2012 Vote

9. Advised that a small guest tube would be brought up by housekeeping.

"Dreadful, poor service " Read full review on TripAdvisor 8/14/2011 Vote

10. We had housekeeping take the second chair away, which made room for our child's crib.

"Great customer service makes up for minor issues. " Read full review on TripAdvisor 5/1/2011 Vote