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Rank
23rd
Out of 287

Sheraton Austin

Average Price: $220  
 
Hotel Class:
701 East 11th Street
Austin, 78701 View map  
4-Star Hotel Rank: 11 of 23
Average review rating: 3.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Fee
Appears in 12 comments. 
The following words were used in comments with Fee:
friendly (2)   good (3)   hotel (6)   internet (2)   liked (3)   night (3)    
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1. I went back to reserve another room, and the hotel does not disclose that parking fee.
"Great room but many fees. " Read full review on TripAdvisor   4/5/2012 Vote      
2. When I reserve a room, I want all fees in that estimate, especially when the hotel knows most likely I will have to pay for it like parking.
"Great room but many fees. " Read full review on TripAdvisor   4/5/2012 Vote      
3. - No refrigerator or microwave in room- Not convenient to clubs or convention center (walkable, but about a mile away)- No continental breakfast (might be expected for the price); for pay options were pretty expensive (something like paying for bacon by the strip)- Internet access in room is an additional fee and free public hotspots in hotel are very small (not a good option during our in-hotel business event), requiring frequent re-activation- Parking is $16/night, although we got a group rate of $8/night.
"WAY overpriced for an average hotel " Read full review on TripAdvisor   10/14/2011 Vote      
4. Leave aside the slightly lumpy bed, the non-smoking room smelled musty and smoky (we were moved, thank goodness), and the fact that the valet did not retrieve my car but handed me the keys and did not move the cones in front of it (despite a tip and a hefty $24 overnight fee!)--the real problems showed up at breakfast.
"Management needs to make a lot of improvements--not good value for the money " Read full review on TripAdvisor   6/9/2011 Vote      
5. Because of my wait they waived the parking fees.
"Overall was pleasantly surprised " Read full review on TripAdvisor   2/21/2011 Vote      
6. The parking was all valet for a fee, but all of the staff at the valet stand were friendly, helpful and always courteous.
"Nice staff, Adequate accomodations. " Read full review on TripAdvisor   4/5/2009 Vote      
7. The attendant sees your parking pass and lets you leave without fee each time.
"Dated, bland, but comfortable stay " Read full review on TripAdvisor   7/6/2008 Vote      
8. When I left, my bill had almost $50 fee of overnight parking.
"I won't be coming back. " Read full review on YahooTravel   4/5/2008 Vote      
9. Breakfast, which I had to specifically ask if it was included in the club level fee of $330 per night, was perhaps the worst I have had in quite some time.
"Fair at best " Read full review on TripAdvisor   10/22/2007 Vote      
10. When I went to fire up my computer expecting good internet access, what I found was no wireless coverage and an $11 fee to connect with a cable.
"Fair at best " Read full review on TripAdvisor   10/22/2007 Vote      
   
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