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OpinionWell
Rank
23rd
Out of 287

Sheraton Austin

Average Price: $220  
 
Hotel Class:
701 East 11th Street
Austin, 78701 View map  
4-Star Hotel Rank: 11 of 23
Average review rating: 3.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 99 comments. 
86% wrote positive comments about service
The following words were used in comments with Service:
excellent (10)   food (10)   friendly (10)   good (13)   great (15)   guest (7)   hotel (22)   most (5)   nice (9)   outstanding (4)   problem (4)    
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1. The room is great, the bed HEAVENLY and the service excellent, especially Michael Williamson.
"Consistently nice " Read full review on TripAdvisor   4/24/2012 Vote      
2. The valet service was friendly, but it is $25 a night to use their service, our truck was to big for the parking garage, I think it was $15.
"great concierge " Read full review on TripAdvisor   4/4/2012 Vote      
3. A HUGE part of the positiveness of my stay at the Sheraton was Dan, in the Club Lounge, as he offered suggestions on things to do, incredible service, great company, and just an overall good feeling in the Club Lounge.
"Dan's the Man " Read full review on TripAdvisor   4/1/2012 Vote      
4. He greeted everyone as they came in, made us all feel welcome, while also providing personally professional service with the food and beverage.
"Dan's the Man " Read full review on TripAdvisor   4/1/2012 Vote      
5. Nice to see people taking customer service to excellant levels.
"Great place " Read full review on TripAdvisor   3/27/2012 Vote      
6. The service was outstanding.
"Great place " Read full review on TripAdvisor   3/27/2012 Vote      
7. The service was very good.
"A little bit outdated, nice view from Lady Bird lake " Read full review on TripAdvisor   2/18/2012 Vote      
8. service was great at the desk, bar, and room.
"Good location for exploring downtown " Read full review on TripAdvisor   2/11/2012 Vote      
9. This hotel was fabulous in the service area.
"Awesome Srvice " Read full review on TripAdvisor   2/2/2012 Vote      
10. Staff has great customer service.
"Great customer service " Read full review on TripAdvisor   1/29/2012 Vote      
   
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