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Sheraton Austin
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OpinionWell
Rank
23rd
Out of 287
Sheraton Austin
Average Price: $220
Check Rates
Hotel Class:
701 East 11th Street
Austin, 78701
View map
4-Star Hotel Rank:
11 of 23
Average review rating:
3.45
OpinionWell Value Index:
3
Traveler reviews analyzed:
Expedia
(
31
)
,
MyTravelGuide
(
251
)
,
TripAdvisor
(
231
)
,
YahooTravel
(
9
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Remodeling
,
Renovation
.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(14)
bar
(65)
bathroom
(44)
bed
(53)
bill
(10)
breakfast
(63)
charge
(21)
check in
(32)
concierge
(17)
cost
(9)
deal
(9)
decor
(10)
dinner
(10)
discount
(7)
downtown
(60)
fee
(12)
food
(51)
freeway
(8)
front desk
(59)
gym
(12)
hot tub
(7)
hotel
(470)
housekeeping
(18)
lake
(8)
lobby
(57)
location
(102)
manager
(19)
money
(13)
parking
(65)
pillow
(8)
pool
(72)
price
(35)
rate
(24)
recommend
(27)
restaurant
(71)
room
(448)
room service
(26)
service
(99)
shower
(32)
staff
(132)
street
(67)
suite
(10)
to park
(7)
towel
(18)
valet
(20)
value
(13)
view
(28)
walk
(64)
water pressure
(8)
wireless
(17)
See more
Service
Appears in 99 comments.
86% wrote positive comments about
service
The following words were used in comments with
Service:
excellent
(10)
food
(10)
friendly
(10)
good
(13)
great
(15)
guest
(7)
hotel
(22)
most
(5)
nice
(9)
outstanding
(4)
problem
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The room is great, the bed HEAVENLY and the
service
excellent, especially Michael Williamson.
"Consistently nice "
Read full review
on
TripAdvisor
4/24/2012
Vote
2.
The valet
service
was friendly, but it is $25 a night to use their
service
, our truck was to big for the parking garage, I think it was $15.
"great concierge "
Read full review
on
TripAdvisor
4/4/2012
Vote
3.
A HUGE part of the positiveness of my stay at the Sheraton was Dan, in the Club Lounge, as he offered suggestions on things to do, incredible
service
, great company, and just an overall good feeling in the Club Lounge.
"Dan's the Man "
Read full review
on
TripAdvisor
4/1/2012
Vote
4.
He greeted everyone as they came in, made us all feel welcome, while also providing personally professional
service
with the food and beverage.
"Dan's the Man "
Read full review
on
TripAdvisor
4/1/2012
Vote
5.
The
service
was outstanding.
"Great place "
Read full review
on
TripAdvisor
3/27/2012
Vote
6.
Nice to see people taking customer
service
to excellant levels.
"Great place "
Read full review
on
TripAdvisor
3/27/2012
Vote
7.
The
service
was very good.
"A little bit outdated, nice view from Lady Bird lake "
Read full review
on
TripAdvisor
2/18/2012
Vote
8.
service
was great at the desk, bar, and room.
"Good location for exploring downtown "
Read full review
on
TripAdvisor
2/11/2012
Vote
9.
This hotel was fabulous in the
service
area.
"Awesome Srvice "
Read full review
on
TripAdvisor
2/2/2012
Vote
10.
Staff has great customer
service
.
"Great customer service "
Read full review
on
TripAdvisor
1/29/2012
Vote
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