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Rank
23rd
Out of 287

Sheraton Austin

Average Price: $220  
 
Hotel Class:
701 East 11th Street
Austin, 78701 View map  
4-Star Hotel Rank: 11 of 23
Average review rating: 3.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Charge
Appears in 21 comments. 
33% wrote positive comments about charge
The following words were used in comments with Charge:
dispute (2)   free (4)   good (3)   hotel (9)   internet (3)    
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1. Bar area in main reception was good, couldnt at all fathom the parking entry / exit thing despite been given a validated ticket for my two day stay by reception, i couldnt get into the car park with it on day two so took another ticket (which i then binned as i had my single validated one) then on my final exit from the car park at 10am after check out (ticket validated to 4pm) it said it was not a valid ticket which was annoying, with more cars behind me and no barrier preventing my exit i had to just drive out - if i subsequently get a huge charge for seemingly driving out without a valid ticket i will be complaining - as yet though i am good.
"It just needs a little attention to it. " Read full review on TripAdvisor   3/3/2012 Vote      
2. Our dog was also able to stay there FREE of charge, and they did not even have to put us in a specific area.
"CLEAN & COMFORTABLE " Read full review on Expedia   8/26/2009 Vote      
3. I could have done without the self-parking charge of $15 for the garage, but I'd rather my car safe and convenient, which it was.
"Excellent stay - Perfect in every way. " Read full review on TripAdvisor   4/13/2009 Vote      
4. Evening reception had egg rolls and sodas for free but the booze came with a charge (sign a chit and give to concierge)Other than the club room breakfast did not eat at the hotel restaurant Landmark.
"Renovated Hotel, Friendly Staff " Read full review on TripAdvisor   3/11/2009 Vote      
5. 2)There is a $10/day charge to use the WiFi-kind of steep to check e-mail, so we used our phones, which was a pain.
"Very nice, comfortable, a few little problems " Read full review on TripAdvisor   4/6/2012 Vote      
6. The good news is they were so disorganized that when I checked out, they forgot to charge me for parking.
"You can do better. Bizarre elevators. " Read full review on TripAdvisor   4/4/2012 Vote      
7. That sounded like a very lame excuse to charge it as an extra service.
"This hotel is not worth the 'Star Rating' it has " Read full review on TripAdvisor   2/28/2012 Vote      
8. Again, I find that this approach of making all the services of a 4 Star hotel as an added charge detracts from the quality of the brand.
"This hotel is not worth the 'Star Rating' it has " Read full review on TripAdvisor   2/28/2012 Vote      
9. Typical of this level of hotel, there was a charge for parking, internet, etc.The lobby and bar were attractive.
"Nice hotel, a bit far from the action " Read full review on TripAdvisor   1/5/2012 Vote      
10. Not sure what other hotels charge, but you can park on the street for $10/day.
"WAY overpriced for an average hotel " Read full review on TripAdvisor   10/14/2011 Vote      
   
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