St. Regis Resort, Aspen, Aspen, Room Service

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Rank

5th

Out of 96

St. Regis Resort, Aspen	Average Price: $647 Check Rates

Hotel Class:

315 East Dean Street

Aspen, 81611 View map

4-Star Hotel Rank: 2 of 9
Average review rating: 4.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (17) , MyTravelGuide (14) , Travelocity (3) , TripAdvisor (228)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 19 comments.

14% wrote positive comments about room service

The following words were used in comments with Room service:
great (2) guest (3) hotel (2) housekeeping (3) liked (2) poor (2)

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1. Room service, however, was impeccable.

"Lives up to the hype " Read full review on TripAdvisor 1/12/2010 Vote

2. The room services, though, is outstanding, and there are many great dining choices in town.

"Excellent stay at the St. Regis " Read full review on TripAdvisor 3/16/2009 Vote

3. Count on the housekeeping staff to disturb you throughout the day by shouting down the hall to one another outside your room (every day for a week), and whatever you do, eat outside of the hotel because the restaurant and room service are just uninspired and very limited.

"Something missing... " Read full review on TripAdvisor 2/18/2012 Vote

4. Room Service/HousekeepingWe didn't order room service.

"High Expectations Can Lead to Disappointment " Read full review on TripAdvisor 12/17/2011 Vote

5. The service was poor--'butler' service is a joke--We had to wait 20 minutes for shampoo because the maid service did not put any shampoo in our room, $100 room service breakfast--no milk or cream with the coffee (because 'assumed we like it black'), walked out the door and no one ever held the door for us or the kids even though there were several bell hops standing around.

"Disappointing Stay at the St Regis-poor service and poor value " Read full review on TripAdvisor 3/2/2011 Vote

6. Upon checking out we received a charge for room service which we did not purchase and our bill was promptly and apologetically adjusted.

"Beautiful hotel, exellent experience, well cared for and appreciated. " Read full review on TripAdvisor 8/8/2010 Vote

7. Room service was very polite and did a great job.

"Exceptional family experience created by the hotel,very attentive staff & facilities " Read full review on TripAdvisor 2/13/2010 Vote

8. We also had room service one evening and it was less expensive than we expected and of a very high standard.

"A.mazing " Read full review on TripAdvisor 2/1/2010 Vote

9. The small things didn't add up either such as the 8:30am room service order that I put in on the first day and only received once on time, twice after 8:50am, and twice not at all.

"Service Surprisingly SUCKED " Read full review on TripAdvisor 1/6/2010 Vote

10. Room service girl, concierge, front desk, valet guys.

"Mountain Town Luxury " Read full review on TripAdvisor 10/23/2009 Vote