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Rank
5th
Out of 96

St. Regis Resort, Aspen

Average Price: $647  
 
Hotel Class:
315 East Dean Street
Aspen, 81611 View map  
4-Star Hotel Rank: 2 of 9
Average review rating: 4.43
OpinionWell Value Index: 4
Traveler reviews analyzed: MyTravelGuide (14) , Travelocity (3) , Expedia (17) , TripAdvisor (228)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 45 comments. 
81% wrote positive comments about concierge
The following words were used in comments with Concierge:
best (3)   desk (12)   dinner (4)   excellent (2)   exceptional (2)   friendly (4)   great (6)   helpful (9)   hotel (6)   housekeeping (4)   love (3)   recommend (3)   reservation (5)   rude (2)   service (12)   shuttle (3)   staff (9)   valet (3)    
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1. The ski concierge was helpful enough, but if the St.
"4 star resort, 1 star service " Read full review on TripAdvisor   3/21/2012 Vote      
2. I also want to mention that the concierge team is very good too.
"Ski Lodge Perfection " Read full review on TripAdvisor   2/1/2012 Vote      
3. Reception and concierge staff is brilliant, as is the driveway team who shuttle you around town.
"A renovated gem that needs a little more time to sparkle. " Read full review on TripAdvisor   2/1/2012 Vote      
4. The concierge works great and all our top picks for restaurants had been arranged even with short notice.
"Simply the best service, location and quality for a great Aspen experience. " Read full review on TripAdvisor   3/19/2011 Vote      
5. We did see consistency and get exceptional results in the following areas: concierge, valet parking/doorman, housekeeping, ski shop/ski valet.
"Luxury property in Aspen " Read full review on TripAdvisor   1/17/2011 Vote      
6. The concierges seemed as if you were bothering them when you asked about places to go sledding, or best ski lessons for kids.
"Beautiful hotel but service was not up to par. " Read full review on TripAdvisor   1/9/2011 Vote      
7. Also the concierge were top notch - got us all the reservations, always remember your name, super friendly and professional, etc.Biggest kudos go to the ski shop, Aspen Sports, which is unrelated but has a location at the hotel.
"Has Gone Downhill a Bit " Read full review on TripAdvisor   1/2/2011 Vote      
8. The next morning on our way out, I asked the concierge if he could help with boarding passes and he was very accommodating and did print them as he had a printer at his desk.
"Disappointing--quality and service not up to a 5 star experience. " Read full review on TripAdvisor   9/8/2010 Vote      
9. Concierge staff is very motivated and helpful.
"Near Perfect Stay " Read full review on TripAdvisor   7/22/2010 Vote      
10. your concierges great unless I am a problem customer and thats why they dont forget me.
"heavenly " Read full review on TripAdvisor   7/13/2010 Vote      
   
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