St. Regis Resort, Aspen, Aspen, Front Desk

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Rank

5th

Out of 96

St. Regis Resort, Aspen	Average Price: $647 Check Rates

Hotel Class:

315 East Dean Street

Aspen, 81611 View map

4-Star Hotel Rank: 2 of 9
Average review rating: 4.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (17) , MyTravelGuide (14) , Travelocity (3) , TripAdvisor (228)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (21) bar (43) bath (11) bathroom (24) bed (23) bill (8) breakfast (47) charge (21) check in (24) check out (10) closet (7) complimentary (12) concierge (45) cost (11) decor (18) dinner (30) downtown (9) food (50) front desk (46) gym (7) hot tub (30) hotel (375) housekeeping (22) lobby (62) location (81) maid (6) maid service (8) manager (16) massage (13) money (11) pool (51) price (39) rate (11) recommend (28) restaurant (72) room (325) room service (19) service (242) shower (17) shuttle (25) spa (80) staff (159) steam (7) street (13) suite (44) towel (7) valet (27) value (6) view (33) walk (43)

Front desk

Appears in 46 comments.

72% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) hotel (5) liked (3) management (5) most (3) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This time, the front desk acted much more like a 5 star hotel.

"Vast improvements, but room for much more " Read full review on TripAdvisor 1/23/2012 Vote

2. Example: A friend of mine dropped a copy of his yet to be released book at the front desk.

"El Crapo: This hotel is a joke and I am done with all Starwood Hotels " Read full review on TripAdvisor 8/22/2011 Vote

3. Front desk and valet service is friendly and accomodating, either can give you free water bottles.

"Under renovation but service sets it apart " Read full review on TripAdvisor 8/14/2011 Vote

4. Steven at the front desk was the best.

"Great service made the trip for us " Read full review on TripAdvisor 3/24/2011 Vote

5. Jennifer at the Front Desk was very helpful and caring, always cheerful and smiling.

"the best address in Aspen " Read full review on TripAdvisor 8/19/2010 Vote

6. We were welcomed at the front desk with such gracious hospitality that even my teenage daughter noticed.

"More than we Expected " Read full review on TripAdvisor 2/18/2010 Vote

7. Jennifer at the front desk was as nice as could be.

"Excellent service, great ambience with five-star comfort " Read full review on TripAdvisor 12/29/2009 Vote

8. The front desk was awesome and we were upgraded to a room with a fire place and had a bottle of bubbly delivered to our room the first night as a gift from the hotel, All the workers went above and beyond their duties.

"Great Time " Read full review on TripAdvisor 9/14/2009 Vote

9. Concierge/butler/front desk all rendered an impeccable level of service (without regard to the fact that there were three 20-somethings in our group).

"Epitome of service and comfort " Read full review on TripAdvisor 6/3/2008 Vote

10. The front desk staff and butlers were very accommodating, the valets were friendly and the restaurant staff were great.

"Comfortable Mountain Retreat " Read full review on TripAdvisor 5/26/2008 Vote