Isleta Casino & Resort Hotel, Albuquerque, Concierge

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Rank

29th

Out of 191

Isleta Casino & Resort Hotel	Average Price: $151 Check Rates

Hotel Class:

11000 Broadway SouthEast

Albuquerque, 87105 View map

5-Star Hotel Rank: 4 of 22
Average review rating: 3.55

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , TripAdvisor (96)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (5) balcony (7) bar (28) bath (5) bathroom (17) bed (11) bill (6) breakfast (19) charge (10) check in (17) check out (5) checkout (5) concierge (9) cost (7) deal (7) decor (5) dinner (11) food (31) front desk (35) gym (4) hot tub (7) hotel (173) lobby (8) location (25) lunch (5) manager (14) massage (7) money (19) parking (7) pillow (5) pool (35) price (15) rate (13) recommend (14) refund (4) restaurant (42) room (194) room service (13) service (46) shower (18) shuttle (9) spa (28) staff (46) suite (16) towel (8) tub (12) valet (9) value (5) view (8) walk (6)

Concierge

Appears in 9 comments.

33% wrote positive comments about concierge

The following words were used in comments with Concierge:
better (2) floor (2) hotel (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We would have been better off financially paying 50% more for a hotel with a higher grade of service and better trained concierge staff.

"Poor service " Read full review on TripAdvisor 11/4/2011 Vote

2. I had purchased a deluxe king with concierge and it was already 2 hours past check in so I was upset.

"Very nice suites! " Read full review on TripAdvisor 2/27/2009 Vote

3. I booked a spa treatment, played in the casino, booked concierge level, and ate at their restaurant.

"Great Rooms, Mixed on the Rest " Read full review on TripAdvisor 11/13/2008 Vote

4. ROOMS: I didn't see the regular rooms, but their concierge level rooms HAVE to be the nicest room that you can get in Albuquerque.

"Great Rooms, Mixed on the Rest " Read full review on TripAdvisor 11/13/2008 Vote

5. I was told the concierge level inclided a 'snack' room and those rooms were located on the 6th floor.

"Mediocre " Read full review on TripAdvisor 9/23/2008 Vote

6. On our way out to dinner, we stopped to look at the concierge room.

"Mediocre " Read full review on TripAdvisor 9/23/2008 Vote

7. We stopped in the concierge room and NO bottled water.

"Mediocre " Read full review on TripAdvisor 9/23/2008 Vote

8. One example of the poor training: The hotel concierge gave us information that was incomplete and inaccurate regarding taxi booking times and fares, and the resulting problem ended up costing us $120 in extra taxi charges - the price of one of our hotel rooms for the evening.

"Poor service " Read full review on TripAdvisor 11/4/2011 Vote

9. Also, the Concierge Floor is nothing fancy.

"Above Average at Average Price " Read full review on TripAdvisor 3/18/2010 Vote