Home » United States » New Mexico » Albuquerque Destinations » Albuquerque Hotels » Isleta Casino & Resort Hotel
Back to search results
OpinionWell
Rank
29th
Out of 191

Isleta Casino & Resort Hotel

Average Price: $151  
 
Hotel Class:
11000 Broadway SouthEast
Albuquerque, 87105 View map  
5-Star Hotel Rank: 4 of 22
Average review rating: 3.55
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , TripAdvisor (96)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Charge
Appears in 10 comments. 
The following words were used in comments with Charge:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
1. Liz, the highest level manager on site, basically told me their general practice in this situation is to double charge someone on vacation, they want to secure their money at your your expense.
"Concierge, can i find a word that means WORSE THAN TERRIBLE? " Read full review on TripAdvisor   11/7/2011 Vote      
2. They wanted to charge me $15.00.
"Complete Disaster and they except no responsibility. " Read full review on TripAdvisor   9/17/2011 Vote      
3. we drove back to El Paso and are still fighting with the casino because they are trying to charge our card for a stay eventhough we never did.
"Looked for a romantic experience found nothing but nightmare " Read full review on TripAdvisor   8/3/2011 Vote      
4. The front desk told me they would have to charge us for half a day if we checked out at 1.
"I will never stay at this hotel again, nor would I ever recommend it to anyone else. " Read full review on TripAdvisor   2/27/2011 Vote      
5. I discovered this errant charge the next day and when I called was told that the manager would call me to figure it out and reverse the charge.
"Nice resort, but there were problems " Read full review on TripAdvisor   7/2/2010 Vote      
6. -- as I write this the charge has still NOT been reversed.
"Nice resort, but there were problems " Read full review on TripAdvisor   7/2/2010 Vote      
7. They have a three hour limit and I believe they charge $5.75 an hour.
"Fantastic Stay, Very Friendly Staff, Lots to Do " Read full review on TripAdvisor   8/15/2008 Vote      
8. Heck, I couldn't afford to because they'd still charge me $250/night.
"Concierge, can i find a word that means WORSE THAN TERRIBLE? " Read full review on TripAdvisor   11/7/2011 Vote      
9. As compensation for he inconvenience, she offered to comp our first night and charge only $50 for our second night.
"I will never stay at this hotel again, nor would I ever recommend it to anyone else. " Read full review on TripAdvisor   2/27/2011 Vote      
10. I finally went in and spoke to her, and she begrudgingly agreed to reverse the incorrect charge although not without giving me a little lecture on how I can't let this happen next time.
"Nice resort, but there were problems " Read full review on TripAdvisor   7/2/2010 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved