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OpinionWell
Rank
79th
Out of 493

Heritage Marina Hotel

Average Price: $125  
 
Hotel Class:
2550 Van Ness Avenue
San Francisco, 94109 View map  
2-Star Hotel Rank: 5 of 119
Average review rating: 2.08
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (63) , TripAdvisor (309) , YahooTravel (47)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Sheets
Appears in 36 comments. 
53% wrote positive comments about sheets
The following words were used in comments with Sheets:
bug (3)   carpet (3)   chair (7)   change (4)   clean (7)   curtain (3)   dirty (5)   filthy (4)   liked (8)   night (4)   smell (8)   staff (4)   stains (12)   towel (3)   wall (5)   well (3)    
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1. The room had 2 very comfortable beds with very nice, good smelling comforters and crisp white sheets.
"Mixed Bag! " Read full review on TripAdvisor   1/17/2012 Vote      
2. Sheets like cardboard.
"Avoid like the plague. " Read full review on TripAdvisor   9/27/2010 Vote      
3. Sheets like cardboard.
"Avoid like the plague. " Read full review on TripAdvisor   9/27/2010 Vote      
4. Then when we finally did get to check in we were sent to a room that was FILTHY no sheets, blankets or pillows on the bed which was stained with god knows what but there were liquid YELLOW stains.
"HORRIBLE HORRIBLE HORRIBLE! " Read full review on TripAdvisor   8/20/2010 Vote      
5. I immediately pulled off the blankets and inspected the sheets, but luckily I didn't see any bugs.
"One word: "Disgusting" " Read full review on TripAdvisor   8/20/2010 Vote      
6. We had a great stay and the sheets and room was clean when we arrived.
"Ok so i thought it was ok but then....BEDBUGS " Read full review on TripAdvisor   7/16/2010 Vote      
7. The sheets were crisp and clean everyday.
"Unbelievable Stay, No Worries! Great Hotel " Read full review on TripAdvisor   5/17/2010 Vote      
8. Poor maid service, that is if you get any, and it apparently does not include clean sheets over 5 nights.
"Great Location and Price But Very Funky.. The Dead Tree Inn " Read full review on TripAdvisor   11/6/2009 Vote      
9. We found that the dingy,dark smelly rooms were not cleaned well,decor was faded and in desperate need of refurbishment & paint, the stains of goodness knows what on the carpet, the creased sheets & faded bedding, the marked and ancient furniture, heater cover hanging off our first room`s wall, (yes, we were moved like most people),doors open to street access, windows had slats that could easily be removed and no way of locking, the corridors were dark and poorly lit, the noise in the middle of the night meant no restful sleep, the front desk staff were rather indifferent at best, asking for towels etc was a waste of time, parking was tight even with a mid sized vehicle, breakfast not very inspiring, slapdash top ups of coffee etc in rooms, litter pushed under the bed, either a freezing cold or boiling hot room, noisy ,slow & urine smelling lift, litter in corridors & stairways, I bought air freshener & fly killer so avoided any nasty bugs, but I`m sure they were there somewhere.
"UGHHHHHH!!! " Read full review on TripAdvisor   5/28/2008 Vote      
10. I examined the bed, and found LIVE bedbugs of various sizes crawling on the pillows and sheets.
"Nightmare on Van Ness Street " Read full review on TripAdvisor   8/23/2010 Vote      
   
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