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OpinionWell
Rank
79th
Out of 493

Heritage Marina Hotel

Average Price: $125  
 
Hotel Class:
2550 Van Ness Avenue
San Francisco, 94109 View map  
2-Star Hotel Rank: 5 of 119
Average review rating: 2.08
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (63) , TripAdvisor (309) , YahooTravel (47)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 26 comments. 
28% wrote positive comments about check in
The following words were used in comments with Check in:
friendly (3)   hotel (3)   slow (2)   staff (4)   stains (2)    
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1. Check in service very friendly.
"Not Upscale " Read full review on TripAdvisor   5/15/2012 Vote      
2. Check in was easy and the Clerk behind the desk was superfriendly.
"False Advertisment!!!!! " Read full review on TripAdvisor   7/3/2010 Vote      
3. There obviously needs to be more consistency with treatment of guests at check in.
"Could do better " Read full review on TripAdvisor   9/28/2011 Vote      
4. The restaurant coupon was handed to us upon check in but we didn't use it.
"LIVING SOCIAL PURCHASERS-GO WITH A POSITIVE ATTITUDE! " Read full review on TripAdvisor   9/26/2011 Vote      
5. I know the hotel is relatively new, but check-in was extremely disorganized.
"Meh. " Read full review on TripAdvisor   9/15/2011 Vote      
6. I arrived with my son at about 12:30 pm, but could not check in prior to 3:00 (possibly 4:00, I forget).
"I had no problems with the Heritage Marina Hotel. Don't know where people are coming up with their complaints. " Read full review on TripAdvisor   11/12/2010 Vote      
7. I arrived with my son at about 12:30 pm, but could not check in prior to 3:00 (possibly 4:00, I forget).
"I had no problems with the Heritage Marina Hotel. Don't know where people are coming up with their complaints. " Read full review on TripAdvisor   11/12/2010 Vote      
8. Overall, the staff was friendly, and my only issue was they were extremely strict with the check-in time.
"I had no problems with the Heritage Marina Hotel. Don't know where people are coming up with their complaints. " Read full review on TripAdvisor   11/12/2010 Vote      
9. Overall, the staff was friendly, and my only issue was they were extremely strict with the check-in time.
"I had no problems with the Heritage Marina Hotel. Don't know where people are coming up with their complaints. " Read full review on TripAdvisor   11/12/2010 Vote      
10. Most locations I patron would have no problemwith an early check-in if the room was ready.
"DISGUSTING! SEE THE PICTURES OF THE COCKROACHES!!! " Read full review on TripAdvisor   10/9/2010 Vote      
   
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