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OpinionWell
Rank
79th
Out of 493

Heritage Marina Hotel

Average Price: $125  
 
Hotel Class:
2550 Van Ness Avenue
San Francisco, 94109 View map  
2-Star Hotel Rank: 5 of 119
Average review rating: 2.08
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (63) , TripAdvisor (309) , YahooTravel (47)
SAFE TO BOOK ? (3/5 issues found)
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Check out
Appears in 10 comments. 
33% wrote positive comments about check out
The following words were used in comments with Check out:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. On check out the receptionist was bright and helpful.
"Could do better " Read full review on TripAdvisor   9/28/2011 Vote      
2. They weren't surprised when we came right back down to check out.
"Dont believe the pictures " Read full review on TripAdvisor   8/30/2011 Vote      
3. they didn't provide the amenities promised in the voucher until requested, they ended up charging me for the room three times instead of none upon check out because they weren't sure how to process the billing.
"Not quite ready to be a hotel " Read full review on TripAdvisor   8/25/2011 Vote      
4. Our travel plans had changed and we had to check out early after one night stay.
"NOT a luxury boutique hotel " Read full review on TripAdvisor   8/20/2011 Vote      
5. All seemed to go ok, until check out day, when I saw 3 cockroaches in the bathroom.
"DISGUSTING! SEE THE PICTURES OF THE COCKROACHES!!! " Read full review on TripAdvisor   10/9/2010 Vote      
6. First the staff was incredibly rude, telling us that we couldn't check in at 3:00 because the front desk woman hadnt finished check out and to come back later.
"HORRIBLE HORRIBLE HORRIBLE! " Read full review on TripAdvisor   8/20/2010 Vote      
7. I booked for three nights, but the minute I got into the room I wanted to check out.
"a nightmare to stay " Read full review on TripAdvisor   9/23/2009 Vote      
8. the next day we immidiately check out and transfer to Grand Hyatt Hotel.
"a nightmare to sleep!!!! " Read full review on TripAdvisor   9/18/2009 Vote      
9. Check out is a 11 am.
"NASTY!!!!!!!!!!!!!!!!!!! " Read full review on TripAdvisor   5/5/2008 Vote      
10. As I walked to the front desk to check out the next morning it was broad daylight out and I thought this would be my last chance to check out with hotel for and gross abnormalities.
"You've got it all wrong about this hotel! " Read full review on TripAdvisor   7/13/2010 Vote      
   
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