Back to search results
OpinionWell
Rank
79th
Out of 493

Heritage Marina Hotel

Average Price: $125  
 
Hotel Class:
2550 Van Ness Avenue
San Francisco, 94109 View map  
2-Star Hotel Rank: 5 of 119
Average review rating: 2.08
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (63) , TripAdvisor (309) , YahooTravel (47)
SAFE TO BOOK ? (3/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 44 comments. 
40% wrote positive comments about service
The following words were used in comments with Service:
better (3)   breakfast (3)   clean (3)   customer (6)   free (3)   good (8)   hotel (10)   inn (4)   liked (3)   location (2)   most (2)   need (3)   slow (2)   staff (3)   terrible (3)   towel (3)   wifi (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Check in service very friendly.
"Not Upscale " Read full review on TripAdvisor   5/15/2012 Vote      
2. Had to call for non- working remote and received prompt service.
"Not Upscale " Read full review on TripAdvisor   5/15/2012 Vote      
3. Yes it looks basic but the food and the service was good.
"Good Location, well maintained and friendly staff " Read full review on TripAdvisor   5/3/2012 Vote      
4. Continental Breakfast was good though and I received good service there.
"Not upscale boutique like they claim. " Read full review on TripAdvisor   4/25/2012 Vote      
5. My recommendation, stay away from this place because customer service is obviously incompetent and it also seems like they are running a scam.
"They are running a scam? " Read full review on TripAdvisor   11/29/2011 Vote      
6. The service was very nice and we even enjoyed dinner in the restaurant on the property, Cafe Como.
"Great Location and Comfortable Room " Read full review on TripAdvisor   11/10/2011 Vote      
7. On top of that, I've worked in the hotel industry and am quite familiar with what bed bugs look like and leave behind, hotel cleanliness, and customer service.
"I've never been so disgusted and treated so poorly in my life. " Read full review on TripAdvisor   8/13/2010 Vote      
8. Service was not bad, towels where replaced every day.
""Not the best but Price is good" " Read full review on Expedia   1/13/2010 Vote      
9. I've paid far less at other motels and had incredibly better service and rooms.
"worst place ever " Read full review on YahooTravel   11/8/2008 Vote      
10. If you are looking for location and be close to Fisherman's Wharf, then stay at the Holiday Inn or Comfort Inn, make your reservations ahead of time, you will get good deals, better than at this hotel, and best of all IT WILL BE CLEAN, ODORLESS, AND YOU WILL HAVE GOOD SERVICE.
"AWFUL!!! DIRTY!!!! HIGHWAY ROBBERY!!! " Read full review on TripAdvisor   9/3/2008 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved