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OpinionWell
Rank
79th
Out of 493

Heritage Marina Hotel

Average Price: $125  
 
Hotel Class:
2550 Van Ness Avenue
San Francisco, 94109 View map  
2-Star Hotel Rank: 5 of 119
Average review rating: 2.08
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (63) , TripAdvisor (309) , YahooTravel (47)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lobby
Appears in 37 comments. 
90% wrote positive comments about lobby
The following words were used in comments with Lobby:
clean (4)   customer (2)   desk (2)   dump (2)   hotel (6)   new (4)   nice (7)   reasonable (2)   renovation (2)   unfortunate (2)   upgraded (2)   useful (3)   website (2)    
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1. For the amount I paid I was not expecting much but I was pleasantly surprised, the lobby seemed new and the staff was very pleasant and helpful, the night we arrived it was raining and they lent us a umbrella to when we went out.
"Layover to Mexico " Read full review on TripAdvisor   4/2/2012 Vote      
2. the lobby and front desk staff were nice except one woman upon checkout who was condescending and arrogant.
"old hotel small hotel " Read full review on TripAdvisor   2/24/2012 Vote      
3. The lobby is beautiful and inviting, but the rooms are a bit sterile as stated by previous guests.
"LIVING SOCIAL PURCHASERS-GO WITH A POSITIVE ATTITUDE! " Read full review on TripAdvisor   9/26/2011 Vote      
4. the lobby is very nice, but the room appeared to be very motel-like with a face-lift.
"clean, all the basics, but not worth the money. " Read full review on TripAdvisor   9/25/2011 Vote      
5. Lobby was clean, spacious and reasonably comfortable.
"Good, Basic Accomodations in an optimal location " Read full review on TripAdvisor   7/21/2010 Vote      
6. The one Asian guy that works the front desk is so rude and disrespectful and the main lobby can fool you that it is a great hotel, but when to see this dump you will regret it.
"Worst ever in my life! DONT GO TO THIS HOTEL! THIS SHOULD G OUT OF BUSINESS! " Read full review on TripAdvisor   7/6/2010 Vote      
7. The hallway and lobby areas all seemed clean.
"Unbelievable Stay, No Worries! Great Hotel " Read full review on TripAdvisor   5/17/2010 Vote      
8. I'm sure others have fallen victim to the one nice picture they show of this lobby.
"Do not stay here! " Read full review on TripAdvisor   11/27/2009 Vote      
9. When we got there, yeah the lobby seemed clean and kept up really well.
"Worse Hotel Ever!!! " Read full review on TripAdvisor   9/8/2009 Vote      
10. Exterior looks old, lobby looks new and nice, hotel inside is as old as outside.
"No Heat Old Room!! " Read full review on TripAdvisor   1/12/2008 Vote      
   
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