Cova Hotel, San Francisco, Staff

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Rank

41st

Out of 493

Cova Hotel	Average Price: $172 Check Rates

Hotel Class:

655 Ellis Street

San Francisco, 94109 View map

2-Star Hotel Rank: 3 of 119
Average review rating: 3.83

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (26) , Travelocity (1) , TripAdvisor (214)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) balcony (6) bar (6) bath (6) bathroom (45) beach (3) bed (29) bill (4) breakfast (165) charge (8) check in (16) check out (3) complimentary (20) cost (10) deal (19) decor (4) dinner (4) discount (4) downtown (13) food (26) front desk (28) gym (7) hotel (535) housekeeping (3) lobby (13) location (119) manager (6) money (29) neighborhood (45) parking (32) pillow (5) price (53) rate (15) recommend (43) restaurant (40) room (291) room service (3) service (77) shower (14) shuttle (104) staff (171) street (82) suite (7) towel (9) valet parking (7) value (21) view (32) walk (79) walk in (5) wireless (17)

Staff

Appears in 171 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (6) area (14) best (7) breakfast (24) clean (21) desk (11) free (7) friendly (68) good (22) great (22) helpful (68) hotel (56) location (7) need (6) nice (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff is exceptionally friendly and helpful.

"Great Hotel...good value....average location " Read full review on TripAdvisor 5/8/2012 Vote

2. The hotel staff does a good job of advising which areas to avoid.

"Great Hotel...good value....average location " Read full review on TripAdvisor 5/8/2012 Vote

3. The staff are friendly which is a positive.

"Don't do it. " Read full review on TripAdvisor 4/28/2012 Vote

4. The staff were very friendly and helpful at all times and the inclusive breakfast more than adequate.

"Good Hotel Good Value " Read full review on TripAdvisor 4/26/2012 Vote

5. Staff - very helpful and friendlyRooms - OK, a little tired but clean.

"Good Hotel, Not so Good Area " Read full review on TripAdvisor 4/23/2012 Vote

6. Upon entering into the hotel the staff greeted me with a smile and asked politely with what they can offer to help me, as a visitor I'm so impressed about the Cova Hotel employees because they have a good customer relationship.

"A Comfortable Place " Read full review on TripAdvisor 3/25/2012 Vote

7. The staff is more than accommodating and very friendly.

"A very friendly place " Read full review on TripAdvisor 3/24/2012 Vote

8. The things I like about the COVA are: great value, modern and comfortable rooms, helpful and friendly staff (the best I have found in SF), free breakfast, free shuttle, close to Union Square and downtown, international clientele, location next to 'Little Saigon' where there is a wide selection of restaurants with delicious Vietnamese food.

"Great value and comfort " Read full review on TripAdvisor 3/22/2012 Vote

9. Nice Hotel with friendly staff.

"It was great " Read full review on TripAdvisor 3/20/2012 Vote

10. The staff is very helpful and accommodating, rooms are modern and fresh with a cool breeze through the rooms window.

"Oasis in a desert " Read full review on TripAdvisor 3/13/2012 Vote