Palace Hotel San Francisco, San Francisco, Staff

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Rank

14th

Out of 493

Palace Hotel San Francisco	Average Price: $284 Check Rates

Hotel Class:

2 New Montgomery Street

San Francisco, 94105 View map

4-Star Hotel Rank: 9 of 37
Average review rating: 4.01

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (49) , MyTravelGuide (160) , Travelocity (15) , TripAdvisor (781) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (47) bar (121) bath (36) bathroom (167) bed (136) bill (27) breakfast (143) brunch (50) charge (45) check in (121) check out (28) closet (24) complimentary (22) concierge (98) cost (53) deal (41) decor (29) dinner (37) downtown (44) food (128) front desk (144) gym (34) hotel (1468) housekeeping (59) lobby (173) location (376) lunch (24) manager (31) money (39) parking (87) pillow (28) pool (179) price (103) rate (89) recommend (68) restaurant (175) room (1272) room service (74) service (268) shower (53) spa (26) staff (307) street (203) suite (105) towel (47) valet (37) value (36) view (72) walk (116) wireless (41)

Staff

Appears in 307 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (12) concierge (26) courteous (15) desk (31) excellent (13) food (16) friendly (66) good (17) great (27) helpful (65) hotel (71) housekeeping (14) location (23) most (15) nice (28) pleasant (14) professional (17)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Every staff member I encountered was especially friendly and helpful.

"Beautiful and great service " Read full review on TripAdvisor 5/20/2012 Vote

2. The hotel is very nice,the staff is very attentive and extremely friendly.

"Girl's Getaway " Read full review on TripAdvisor 5/20/2012 Vote

3. I admit I'm hooked on the Palace, ride the train from the airport it literally drops you at the front of the hotel on Montgomery, the breakfast room stained glass ceiling is amazing and the staff is friendly and offer great service.

"Great historic hotel " Read full review on TripAdvisor 5/18/2012 Vote

4. Great atmosphere and friendly staff.

"Comfy and great location " Read full review on TripAdvisor 5/18/2012 Vote

5. Very nice staff and lobby/pool areas.

"Business Trip " Read full review on TripAdvisor 5/17/2012 Vote

6. The staff was very helpful.

"Nice hotel " Read full review on TripAdvisor 5/14/2012 Vote

7. Great location, friendly staff, nice rooms.

"Internet not complimentary " Read full review on TripAdvisor 5/6/2012 Vote

8. Hotel staff was very courteous and polite.

"Grand Old Hotel " Read full review on TripAdvisor 5/3/2012 Vote

9. Most of the staff is very kind and professional (have to say FS staff is impeccable though).

"Old world elegance with amazing location " Read full review on TripAdvisor 5/3/2012 Vote

10. The other adverse situation with a staff member occurred in the Pied Piper lounge (incidentally another beautiful public area).

"Could use a tune-up " Read full review on TripAdvisor 5/2/2012 Vote