Palace Hotel San Francisco, San Francisco, Check In

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Rank

14th

Out of 493

Palace Hotel San Francisco	Average Price: $284 Check Rates

Hotel Class:

2 New Montgomery Street

San Francisco, 94105 View map

4-Star Hotel Rank: 9 of 37
Average review rating: 4.01

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (49) , MyTravelGuide (160) , Travelocity (15) , TripAdvisor (781) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (47) bar (121) bath (36) bathroom (167) bed (136) bill (27) breakfast (143) brunch (50) charge (45) check in (121) check out (28) closet (24) complimentary (22) concierge (98) cost (53) deal (41) decor (29) dinner (37) downtown (44) food (128) front desk (144) gym (34) hotel (1468) housekeeping (59) lobby (173) location (376) lunch (24) manager (31) money (39) parking (87) pillow (28) pool (179) price (103) rate (89) recommend (68) restaurant (175) room (1272) room service (74) service (268) shower (53) spa (26) staff (307) street (203) suite (105) towel (47) valet (37) value (36) view (72) walk (116) wireless (41)

Check in

Appears in 120 comments.

76% wrote positive comments about check in

The following words were used in comments with Check in:
efficient (7) fast (5) friendly (11) guest (9) helpful (9) hotel (11) lobby (10) pleasant (5) quick (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our check in agent was very friendly and seemed to really be glad for our business even though we were only staying for one night.

"Treated like Royalty from beginning to end " Read full review on TripAdvisor 4/25/2012 Vote

2. The employees very nice and I was able to check in an hour early.

"Very nice hotel, small room, great pool " Read full review on TripAdvisor 2/13/2012 Vote

3. I am so over hotels that assume we don't notice when they give you a bad room when you first check in and only offer a decent one when you object.

"Underwhelming " Read full review on TripAdvisor 12/19/2011 Vote

4. The front desk line to check in on a saturday afternoon was 6 couples deep and it took a good 30 minutes (.

"Grand Location, Disappointing Experience " Read full review on TripAdvisor 10/28/2011 Vote

5. Check in was fast & efficient, and front desk was helpful with bus information.

"Very nice, but some things need attention " Read full review on TripAdvisor 10/15/2011 Vote

6. It was a big line at check in (and only two receptionist) but i am a starwood memeber so I was able to use the express service line.

"Nice but could improve " Read full review on TripAdvisor 10/3/2011 Vote

7. Check in on a Friday night was easy.

"Great Place " Read full review on TripAdvisor 9/24/2011 Vote

8. My 4-star rating is a bit charitable, but largely based on the gorgeous lobby (if you ignore the leather-upholstered area near check-in that smacks of airport lounge), the very pleasant personnel, and the delightful and reasonable Pied Piper Bar (great drinks and food.

"4 stars under duress " Read full review on TripAdvisor 8/22/2011 Vote

9. Check in: Always quick and friendly.

"A "grand" hotel " Read full review on TripAdvisor 8/18/2011 Vote

10. Check-in was fast and friendly.

"Perfect Anniversary " Read full review on TripAdvisor 7/17/2011 Vote