Holiday Inn Express San Francisco, San Francisco, Front Desk

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OpinionWell
Rank

38th

Out of 493

Holiday Inn Express San Francisco	Average Price: $211 Check Rates

Hotel Class:

550 North Point Street

San Francisco, 94133 View map

3-Star Hotel Rank: 11 of 110
Average review rating: 4.11

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (21) , MyTravelGuide (180) , Travelocity (19) , Expedia (80) , TripAdvisor (755)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (19) bar (36) bathroom (72) beach (21) bed (81) bill (9) breakfast (622) cable (16) charge (22) check in (66) check out (22) complimentary (45) concierge (9) cost (55) deal (26) decor (15) dinner (15) downtown (20) fee (25) food (111) front desk (109) hotel (1134) housekeeping (21) laundry (17) lobby (96) location (514) manager (9) money (46) parking (168) pillow (10) pool (33) price (98) rate (37) recommend (123) restaurant (109) room (901) service (103) shower (24) shuttle (26) staff (338) street (141) suite (59) to park (24) towel (22) valet (20) valet parking (24) value (55) view (105) walk (241) wireless (53)

Front desk Traveler Insight - Friendly Front Desk

Appears in 109 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (9) desk (110) extremely (4) floor (4) friendly (16) good (7) great (8) guest (4) helpful (43) hotel (6) informative (5) need (7) nice (4) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Stayed 6 nights with my 2 kids aged 15 & 16 for our 1st trip to USA ,great location to explore San Francisco once get to know local transportation Hotel provided a sound and secure foundation for our stay,staff very, very helpful and friendly ,front desk staff especially giving a very efficient service checking in and any other information I required, also when my return transfer pick up running bit late,they were straight on to it for me.

"Superb Service and Staff " Read full review on TripAdvisor 4/19/2012 Vote

2. The staff at the front desk were very helpful with any questions we had about the area.

"Wonderful Hotel for a Good Price " Read full review on TripAdvisor 4/11/2012 Vote

3. Brandi at the front desk was very helpful.

"Great location, great staff " Read full review on TripAdvisor 4/6/2012 Vote

4. Brandi at the front desk is fabulous and clearly customer service is her calling.

"Hotel Stole My Coat " Read full review on TripAdvisor 3/29/2012 Vote

5. Front desk where lovely and upgraded us which was a nice touch.

"Perfect choice! " Read full review on TripAdvisor 3/24/2012 Vote

6. front desk staff were friendly and very helpful.

"rojo " Read full review on TripAdvisor 3/8/2012 Vote

7. However, the staff behind the front desk had no problem letting me into the back office to use theirs.

"Great staff and location " Read full review on TripAdvisor 3/1/2012 Vote

8. Front desk friendly and helpful.

"Great value and service " Read full review on TripAdvisor 2/25/2012 Vote

9. check in was very easy,great girl on front desk was very pleasent and gave a good welcome.

"great stay " Read full review on TripAdvisor 2/2/2012 Vote

10. Got great advice from the front desk for local muni buses and trolleys to get around the city without a car.

"Clean and convenient " Read full review on TripAdvisor 1/30/2012 Vote