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OpinionWell
Rank
2nd
Out of 493

Omni San Francisco

Average Price: $263  
 
Hotel Class:
500 California Street
San Francisco, 94104 View map  
4-Star Hotel Rank: 1 of 37
Average review rating: 4.59
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (755) , Travelocity (8) , TripAdvisor (1040) , YahooTravel (10)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 168 comments. 
97% wrote positive comments about front desk
The following words were used in comments with Front desk:
efficient (9)   extremely (8)   friendly (23)   good (11)   great (16)   helpful (42)   hotel (19)   housekeeping (26)   informative (11)   welcoming (8)    
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1. Aimee at the front desk has been awesome and helped make this the best hotel visit I've ever had anywhere.
"Honeymoon perfection!! " Read full review on TripAdvisor   5/7/2012 Vote      
2. Front Desk very helpful when asking for recommendations on dining, housekeeping staff always had a friendly greeting and was very understanding when we forgot to put the privacy sign on the door - no problem will come back and they did.
"Short Trip - Great Accommodations! " Read full review on TripAdvisor   5/4/2012 Vote      
3. Superior service - all of the employees from the front desk to the doormen went above and beyond to make sure that our stay was perfect.
"AMAZING service and great location " Read full review on TripAdvisor   4/28/2012 Vote      
4. The front desk staff are warm and efficient and the rooms are very comfortable.
"Always enjoyable! " Read full review on TripAdvisor   4/26/2012 Vote      
5. We booked our stay at the OMNI after reading the great reviews here on TA and we were not disappointed at all,From the moment we arrived until we left the service was first class, lovely and attentive staff, good size room which was very well decorated and cleanedThe front desk staff and concierge were extremely helpful with directions etc and really helped us get our bearings; this was extremely useful as we were first time visitors to San FranciscoI have to agree with just about all of the previous comments from other TA reviews that this is indeed a really nice hotel to stay in, just on the edge of the financial district and about a block away from China Town, the only slight down side would be the cost of eating at the hotel itself, especially breakfast which is just too much, that said there are plenty of places in San Francisco to eat so go and enjoyWould we stay here again.
"Really nice hotel with excellent service and staff " Read full review on TripAdvisor   4/24/2012 Vote      
6. The front desk team was upbeat and helpful, the housekeeping & room service prompt, and the restaurant staff very courteous.
"Top Notch! " Read full review on TripAdvisor   4/10/2012 Vote      
7. We found the concierge and front desk staff to be extremely helpful in arranging things or making suggestions.
"Great hotel for families " Read full review on TripAdvisor   3/30/2012 Vote      
8. The majority of the staff are very very pleasant and efficient apart from two front desk clerks the first I have already mentioned the second was when I asked for a slightly later check out and was told I can tell you on the morning that you leave well that's no help when packing is it after a few more words he eventually agreed why not have just said yes no problem the good points are the location and on the whole the service.
"So noisy " Read full review on TripAdvisor   3/13/2012 Vote      
9. The cable car picks up right out front the hotel, and the front desk often has muni tickets for sale, which is super nice.
"A true treat to stay here... great service!! " Read full review on TripAdvisor   3/12/2012 Vote      
10. The front desk staff told us about signing up for a free frequent traveler program that would give us free internet access.
"Solid " Read full review on TripAdvisor   3/10/2012 Vote      
   
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