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OpinionWell
Rank
2nd
Out of 493

Omni San Francisco

Average Price: $263  
 
Hotel Class:
500 California Street
San Francisco, 94104 View map  
4-Star Hotel Rank: 1 of 37
Average review rating: 4.59
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (755) , Travelocity (8) , TripAdvisor (1040) , YahooTravel (10)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 140 comments. 
95% wrote positive comments about concierge
The following words were used in comments with Concierge:
best (7)   car (9)   desk (35)   doorman (12)   eat (9)   excellent (5)   extremely (9)   friendly (12)   great (14)   helpful (58)   hotel (21)   housekeeping (8)   informative (10)   knowledgable (16)   nice (9)   recommend (17)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The online check-in, with room key left at the concierge desk upon our arrival, was very convenient.
"Listen to everyone, this is an outstanding SF hotel! " Read full review on TripAdvisor   5/18/2012 Vote      
2. The concierge is exceptional.
"Easy, fun, and friendly " Read full review on TripAdvisor   5/12/2012 Vote      
3. The concierge (I believe his name was Lex) gave us some excellent advice as we were departing for a weekend in wine country.
"Wonderful facilities and location - the staff is what makes it so great... " Read full review on TripAdvisor   5/11/2012 Vote      
4. The concierge was very helpful and the porter did an outstanding job in sorting a minor issue.
"Great Hotel and perfect location " Read full review on TripAdvisor   4/29/2012 Vote      
5. We booked our stay at the OMNI after reading the great reviews here on TA and we were not disappointed at all,From the moment we arrived until we left the service was first class, lovely and attentive staff, good size room which was very well decorated and cleanedThe front desk staff and concierge were extremely helpful with directions etc and really helped us get our bearings; this was extremely useful as we were first time visitors to San FranciscoI have to agree with just about all of the previous comments from other TA reviews that this is indeed a really nice hotel to stay in, just on the edge of the financial district and about a block away from China Town, the only slight down side would be the cost of eating at the hotel itself, especially breakfast which is just too much, that said there are plenty of places in San Francisco to eat so go and enjoyWould we stay here again.
"Really nice hotel with excellent service and staff " Read full review on TripAdvisor   4/24/2012 Vote      
6. For example, during our most recent trip we consulted the concierge about new nearby restaurants (we are quite familiar with the older ones), and he not only displayed incredibly detailed knowledge of the nearby culinary delights but, since I was in no hurry and was interested, also gave me some wonderful background information about each establishment he mentioned, its owner, and its principal chef.
"At the Omni San Francisco, incredible is normal " Read full review on TripAdvisor   4/4/2012 Vote      
7. The concierge and front desk staff were very helpful, with the exception of one person (who helped lose the fifth star in this review).
"My favourite SF hotel so far " Read full review on TripAdvisor   3/6/2012 Vote      
8. Our concierge Juan deserves an extra mention, he was very helpful to first time visitors.
"Fantastic service " Read full review on TripAdvisor   2/12/2012 Vote      
9. The concierge was AMAZING.
"Romantic getaway " Read full review on TripAdvisor   1/25/2012 Vote      
10. The concierge, Lex, is very knowledgeable and courteous.
"Concierge Lex excellent! " Read full review on TripAdvisor   1/17/2012 Vote      
   
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