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Rank
41st
Out of 415

Chicago Drake Hotel

Average Price: $284  
 
Hotel Class:
140 East Walton Place
Chicago, 60611 View map  
4-Star Hotel Rank: 19 of 39
Average review rating: 4
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (40) , MyTravelGuide (621) , TripAdvisor (494) , YahooTravel (107)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 26 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
delicious (2)   delighted (2)   desk (2)   generous (5)   hotel (5)   management (26)   responsive (4)   reviews (2)    
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1. Russell Menkes, on August 2nd, 2011 , to date I have not even had the courtesy of a response, I am employed as a manager in the hospitality industry and find this most unacceptable.
"Gorgeous Property, Horrible Management " Read full review on TripAdvisor   10/4/2011 Vote      
2. Special thanks to the general manager who saw to it that our anniversary was so memorable.
"Absolute heaven...we were treated like royalty! " Read full review on TripAdvisor   12/8/2010 Vote      
3. The day manager was polite and professional but she needs to whip her front desk and receiving staff in line.
"Some Issues but a Beautiful Facility " Read full review on TripAdvisor   3/4/2010 Vote      
4. The customer service representative contacted the manager (Tom Thomas), but I never received the courtesy of a response.
"Beautiful hotel resting on its laurels " Read full review on TripAdvisor   8/7/2009 Vote      
5. The staff from Ben the black doorman who is preacher to the General manager who is beautiful pampered me with everything I needed for a comfortable stay from cosmetics by Gilchrest and Solmes of London to Fresh news papers.
"Adored the Drake Hotel " Read full review on TripAdvisor   12/17/2007 Vote      
6. Upon writing a letter to the general manager, Mr.
"Gorgeous Property, Horrible Management " Read full review on TripAdvisor   10/4/2011 Vote      
7. The hotel manager surprised and delighted us by having a delicious chocolate cake delivered to our room for my husband's upcoming birthday.
"We were treated like royalty during our stay at The Drake! " Read full review on TripAdvisor   11/3/2010 Vote      
8. The hotel manager surprised and delighted us by having a delicious chocolate cake delivered to our room for my husband's upcoming birthday.
"We were treated like royalty during our stay at The Drake! " Read full review on TripAdvisor   11/3/2010 Vote      
9. We enjoyed our stay so much that I asked to speak to a manager on the way out to tell him so.
"Best Hotel I've Ever Had the Pleasure of Staying At! " Read full review on TripAdvisor   9/26/2010 Vote      
10. We enjoyed our stay so much that I asked to speak to a manager on the way out to tell him so.
"Best Hotel I've Ever Had the Pleasure of Staying At! " Read full review on TripAdvisor   9/26/2010 Vote      
   
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