Chicago Drake Hotel, Chicago, Concierge

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Rank

41st

Out of 415

Chicago Drake Hotel	Average Price: $284 Check Rates

Hotel Class:

140 East Walton Place

Chicago, 60611 View map

4-Star Hotel Rank: 19 of 39
Average review rating: 4

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (621) , TripAdvisor (494) , YahooTravel (107)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (67) bath (10) bathroom (124) beach (39) bed (114) bill (15) breakfast (103) charge (23) check in (58) check out (19) closet (21) concierge (47) cost (37) deal (27) decor (22) dinner (30) downtown (23) fee (21) food (54) front desk (55) hotel (754) housekeeping (26) lake (134) lobby (80) location (209) lunch (10) manager (26) money (32) parking (33) pillow (14) price (56) rate (53) recommend (54) restaurant (91) room (867) room service (25) service (164) shower (43) staff (212) street (43) suite (69) towel (17) tub (22) valet (18) value (10) view (176) walk (80) water pressure (10) wireless (23)

Concierge

Appears in 47 comments.

90% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (5) good (3) great (5) helpful (19) hotel (3) knowledgable (3) nice (3) recommend (4) reservation (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our stay there was made nearly perfect by the hard working, friendly concierge staff.

"Hard Working Concierge Staff " Read full review on TripAdvisor 10/13/2011 Vote

2. Concierge were helpful and sent us to a great restaurant within walking distance.

"Old World Elegance and Charm " Read full review on TripAdvisor 10/13/2011 Vote

3. Staff is great, especially the concierge is patiently doing its best for each guest.

"My favorite in Chicago! " Read full review on TripAdvisor 8/24/2011 Vote

4. nice lake view from large picture windows, the doormen are exceptionally nice every year, the concierge are always extrememly helpful with reservations and made some wonderful recommendations they are also pleasant to speak with, good pricepoint as far as the rooms, and the Palm Court for music in the evening on the weekends.

"Charming hotel... " Read full review on TripAdvisor 6/27/2011 Vote

5. The staff was helpful and the concierge recommended us a great place for dinner our last night.

"Amazing experience!!!!!!! Highly recommended!!! " Read full review on TripAdvisor 4/16/2011 Vote

6. Service is excellent--concierges especially helpful.

"Not just a hotel, but an experience " Read full review on TripAdvisor 4/5/2011 Vote

7. The concierge was helpful on several occasions and save us an hour waiting at Geno's East with priority seating.

"Wonderful Time at The Drake Hotel! " Read full review on TripAdvisor 1/4/2011 Vote

8. The concierge in the lobby was helpful but she was overwhelmed with people needing help.

"The room was dirty, smelled bad, service lacking, location good " Read full review on TripAdvisor 1/2/2011 Vote

9. The concierge was helpful.

"Dowager Hotel With Warts " Read full review on TripAdvisor 10/3/2010 Vote

10. The concierge was helpful.

"Dowager Hotel With Warts " Read full review on TripAdvisor 10/3/2010 Vote