Embassy Suites Chicago, Chicago, Staff

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Rank

59th

Out of 415

Embassy Suites Chicago	Average Price: $342 Check Rates

Hotel Class:

511 North Columbus Drive

Chicago, 60611 View map

3-Star Hotel Rank: 21 of 73
Average review rating: 4.17

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (622) , Travelocity (16) , TripAdvisor (497) , YahooTravel (54)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (16) bar (63) bathroom (49) bed (87) bill (19) breakfast (534) charge (16) check in (91) check out (14) complimentary (68) concierge (38) cost (35) deal (31) decor (15) dinner (22) downtown (93) fitness center (11) food (129) front desk (100) hot tub (27) hotel (966) housekeeping (43) lake (70) lakefront (68) lobby (106) location (342) manager (61) money (27) parking (86) pillow (21) pool (142) price (88) rate (52) recommend (62) restaurant (88) room (860) room service (14) service (145) shower (46) staff (300) street (93) suite (344) to park (14) towel (30) valet (64) valet parking (24) value (42) view (117) walk (148) wireless (29)

Staff

Appears in 300 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
clean (32) desk (26) friendly (93) good (16) great (44) helpful (74) hotel (76) housekeeping (14) location (14) management (16) need (13) nice (30) pleasant (16) reception (21)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Blow and the wonderful staff at the downtown Lakefront Embassy Suites.

"Could not have been treated better! " Read full review on TripAdvisor 5/15/2012 Vote

2. Staff was friendly and always greeting me.

"Worked out well for me " Read full review on TripAdvisor 5/13/2012 Vote

3. I have to say, this hotel exceeded our expectations with the quality of the facility, location, and how friendly and helpful the staff were.

"Fantastic property, excellent service, perfect location " Read full review on TripAdvisor 5/4/2012 Vote

4. The staff were all very friendly and helpful and would say hello as they went by.

"Comfort Downtown " Read full review on TripAdvisor 4/20/2012 Vote

5. The staff members were friendly and helpful.

"Great Location " Read full review on TripAdvisor 4/16/2012 Vote

6. The bartenders and front desk staff were friendly.

"Good location, just ok hotel " Read full review on TripAdvisor 4/8/2012 Vote

7. Public areas not kept up and dated, dirty and in need of vaccuming, staff would walk by garbage and just leave it instead of taking initiative to pick up and leave a better impression on guests.

"Improvements needed " Read full review on TripAdvisor 4/5/2012 Vote

8. All staff were extremely polite and welcoming.

"Great service, great value " Read full review on TripAdvisor 3/5/2012 Vote

9. In addition, the staff was welcoming and gracious from reception to the bartender.

"Convenient location with a great view! " Read full review on TripAdvisor 3/3/2012 Vote

10. The staff is beyond nice- like southern people nice, and I felt quite at home.

"Great location, Wonderful staff, Sauna! " Read full review on TripAdvisor 2/24/2012 Vote