Embassy Suites Chicago, Chicago, Housekeeping

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Rank

59th

Out of 415

Embassy Suites Chicago	Average Price: $342 Check Rates

Hotel Class:

511 North Columbus Drive

Chicago, 60611 View map

3-Star Hotel Rank: 21 of 73
Average review rating: 4.17

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (622) , Travelocity (16) , TripAdvisor (497) , YahooTravel (54)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) bar (63) bathroom (49) bed (87) bill (19) breakfast (534) charge (16) check in (91) check out (14) complimentary (68) concierge (38) cost (35) deal (31) decor (15) dinner (22) downtown (93) fitness center (11) food (129) front desk (100) hot tub (27) hotel (966) housekeeping (43) lake (70) lakefront (68) lobby (106) location (342) manager (61) money (27) parking (86) pillow (21) pool (142) price (88) rate (52) recommend (62) restaurant (88) room (860) room service (14) service (145) shower (46) staff (300) street (93) suite (344) to park (14) towel (30) valet (64) valet parking (24) value (42) view (117) walk (148) wireless (29)

Housekeeping

Appears in 43 comments.

73% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (7) coffee (5) desk (6) extra (4) hotel (4) maintenance (4) need (5) problem (4) reasonable (2) reception (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Room was subpar as no one vaccumed and a lot of ammenities missed by housekeeping, no do not disturb sign, no soap, etc. Fitness area is laughable with only 3 treadmills, 2 elliptical and 1 recumbant bike, for a property that I guestimated at over 400 rooms.

"Improvements needed " Read full review on TripAdvisor 4/5/2012 Vote

2. The staff was very helpful and the housekeeping staff were even welcoming and greeted us.

"Great hotel, great location! " Read full review on TripAdvisor 2/17/2012 Vote

3. Housekeeping did a nice job every day freshening the suite.

"Nice stay, friendly staff....great breakfast! " Read full review on TripAdvisor 12/8/2011 Vote

4. But it didn't matter, because housekeeping for some odd reason never replenished our coffee, sugars anyway.

"Below Average Across The Board...& Very Dissappointed! " Read full review on TripAdvisor 10/8/2011 Vote

5. I was surprised that housekeeping threw away my open soap the first morning and replaced it with a new one.

"My choice each year " Read full review on TripAdvisor 8/30/2011 Vote

6. I must give major kudos to the housekeeping staff.

"Everything we needed and more " Read full review on TripAdvisor 6/23/2011 Vote

7. Housekeeping was good, always cleaned the room and left fresh towels.

"OK hotel but not what I expected " Read full review on TripAdvisor 5/7/2011 Vote

8. The rooms were in excellant condition and housekeeping kept them very tidy.

"a wonderful experiance " Read full review on TripAdvisor 6/29/2010 Vote

9. One morning, I spilled coffee on the linens and the housekeeping staff and they took care of the problem and replaced the linens--no problem.

"Chicago Anniversary get-a-away " Read full review on Travelocity 2/1/2010 Vote

10. While the front desk was great, the housekeeping staff skipped our room one day.

"Comfy room & great view, but noise and crowd issues " Read full review on TripAdvisor 10/7/2009 Vote