6. There are a few glitches--the mattress depressions, ,the stains on the ottoman, the tear in the chair slipcover, front desk messages not always relayed to housekeeping staff, and the employees are never the same from visit to visit--but the housekeeping is excellent, our room (1418) is spacious and has a large closet, my husband thinks I look cute in the tiger-print robe, the TV is great, there's an iPod dock and plenty of hot water.