Hotel Monaco Chicago, Chicago, Front Desk

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Hotel Monaco Chicago

OpinionWell
Rank

17th

Out of 415

Hotel Monaco Chicago	Average Price: $312 Check Rates

Hotel Class:

225 North Wabash

Chicago, 60601 View map

4-Star Hotel Rank: 6 of 39
Average review rating: 4.51

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (231) , TripAdvisor (715) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (32) bar (66) bath (38) bathroom (89) bed (130) breakfast (81) charge (18) check in (70) check out (25) closet (21) complimentary (72) concierge (77) cost (24) deal (27) decor (87) dinner (44) downtown (61) food (57) front desk (119) gym (13) hotel (1439) housekeeping (32) lake (22) lobby (127) location (479) lunch (16) manager (23) mini bar (23) money (14) parking (54) pillow (51) price (56) rate (62) recommend (108) restaurant (230) room (1110) room service (33) service (256) shower (51) staff (467) street (90) suite (138) towel (37) tub (39) valet (21) valet parking (12) value (27) view (269) walk (149) wireless (33)

Front desk

Appears in 119 comments.

92% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (6) friendly (23) great (10) helpful (24) hotel (9) housekeeping (9) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Front desk could have been a bit more helpful.

"Comfortable, boutique hotel " Read full review on TripAdvisor 5/19/2012 Vote

2. From the greeting at the door, the friendly front desk folks, right through to the bar, you will find the staff friendly, knowledgeable, and efficient.

"Chicago Gem " Read full review on TripAdvisor 5/13/2012 Vote

3. Everyone was well mannered and friendly from the doorman, housekeeper to the front desk.

"amazing " Read full review on TripAdvisor 3/27/2012 Vote

4. From the door man at check-in, the concierge for dinner and the front desk throughout the stay everyone was wonderful.

"Excellent Service " Read full review on TripAdvisor 3/11/2012 Vote

5. This is a boutique hotel and the front desk staff has always been friendly to me, no attitude here at all.

"One of my favorites " Read full review on TripAdvisor 2/12/2012 Vote

6. Front desk service was lively and helpful as was the doorman throughout the the afternoon and evening.

"Surprisingly Pleased " Read full review on TripAdvisor 2/2/2012 Vote

7. I appreciated the welcome I received from Rick at the front desk as well as the excellent service I received from the bellman, resturant staff, and banquet staff.

"Don't Overlook This Chicago Hotel! " Read full review on TripAdvisor 1/28/2012 Vote

8. Shannon at the front desk was particularly friendly and we spoke with her a few times, but really every staff member we met was very helpful and friendly there.

"Perfect hotel for a special anniversary " Read full review on TripAdvisor 1/21/2012 Vote

9. Every member of the staff that we came in contact with, from the bellman to the valet to the front desk clerk, was incredibly friendly and accommodating.

"Perfect! " Read full review on TripAdvisor 1/15/2012 Vote

10. Front desk staff and door staff very friendly, great bed linens, and room very clean.

"Great location in Downtown Chicago! " Read full review on TripAdvisor 1/11/2012 Vote