Night Hotel, New York City, Service

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OpinionWell
Rank

118th

Out of 676

Night Hotel	Average Price: $310 Check Rates

Hotel Class:

132 West 45th Street

New York City, 10036 View map

3-Star Hotel Rank: 38 of 154
Average review rating: 3.95

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (9) , TripAdvisor (472) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) balcony (8) bar (115) bath (9) bathroom (122) bed (165) bill (10) breakfast (143) charge (12) check in (43) check out (15) closet (23) complimentary (39) concierge (15) cost (14) deal (19) decor (98) dinner (14) discount (9) fee (5) food (39) front desk (76) hotel (1004) housekeeping (11) lobby (66) location (314) maid (10) manager (27) mini bar (14) minibar (8) mini-bar (6) money (29) pillow (11) price (77) rate (29) recommend (91) restaurant (51) room (831) room service (28) service (117) sheets (19) shower (93) staff (361) street (62) suite (18) towel (27) value (23) view (22) walk (76) wireless (19)

Service

Appears in 117 comments.

91% wrote positive comments about service

The following words were used in comments with Service:
clean (8) customer (9) desk (7) excellent (14) friendly (21) good (13) great (22) helpful (14) hotel (30) location (8) night (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was friendly although manager should have comped the room.

"Poor rooms " Read full review on TripAdvisor 5/4/2012 Vote

2. The location and service were excellent.

"Outstanding service " Read full review on TripAdvisor 4/28/2012 Vote

3. Added bonus of having the turn down service each night and being given information about the following days weather.

"Great hotel - perfect location!!! Excellent staff!!! " Read full review on TripAdvisor 4/2/2012 Vote

4. We got a room upgrade with a fantastic balcony and complementary bottle service that made it even better.

"Amazing " Read full review on TripAdvisor 3/27/2012 Vote

5. As a frequent traveler, often staying in many 4 & 5 star hotels I am accustomed to excellent service, excellent surroundings and superior treatment.

"Can you say "Excellent"? " Read full review on TripAdvisor 2/2/2012 Vote

6. Service was excellent, professional and friendly.

"Very good! " Read full review on TripAdvisor 1/24/2012 Vote

7. hiwas there for 1 weekhotel service was excellent, great stuff willing to help about anythingcomfortable rooms, clean room and orginizedinternet speed is good.

"excellent hotel " Read full review on TripAdvisor 1/23/2012 Vote

8. Good service and friendly staff.

"good location " Read full review on TripAdvisor 1/11/2012 Vote

9. This was one of those bookings where i was basically holding my breath until I arrived--expecting that the hotel would not match the pictures found on the web; however, MUCH to my DELIGHT, the pictures were completely accurate and the service was exceptional.

"Loved it! " Read full review on TripAdvisor 12/8/2011 Vote

10. The decor when you walk in is amazing and the service was friendly but not too friendly.

"Feel like a Rock Star! " Read full review on TripAdvisor 12/1/2011 Vote