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Rank
28th
Out of 676

Renaissance New York Hotel Times Square

Average Price: $467  
 
Hotel Class:
Two Times Square, 714 7th Avenue
New York City, 10036 View map  
4-Star Hotel Rank: 12 of 106
Average review rating: 4.34
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (28) , MyTravelGuide (49) , Travelocity (5) , TripAdvisor (673) , YahooTravel (50)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 47 comments. 
77% wrote positive comments about front desk
The following words were used in comments with Front desk:
big (4)   bill (4)   concierge (6)   desk (48)   free (5)   friendly (6)   helpful (4)   hotel (10)   housekeeping (3)   large (4)   lobby (3)   management (4)   nice (4)   night (6)    
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1. From the front desk to the lounge to the conciege (Omar - excellent) they made the stay not only comfortable but also satisfactory in that I made the right choice.
"Excellent! " Read full review on TripAdvisor   3/27/2012 Vote      
2. The hotel seems to cater to a mix of corporate guests as well as tourists - bell service and front desk were friendly and efficient.
"Great value, quiet, comfortable, convenient " Read full review on TripAdvisor   3/2/2012 Vote      
3. The staff at the hotel were wonderful from the front desk to the concierge staff to the staff in the RLounge.
"Great Hotel. Great Location " Read full review on TripAdvisor   3/1/2012 Vote      
4. The front desk staff were courteous and polite.
"Awesome Staycation in the middle of Times Square! " Read full review on TripAdvisor   2/20/2012 Vote      
5. The young woman at the front desk just smiled and took care of our requests like it was nothing.
"Outstanding Service! " Read full review on TripAdvisor   12/28/2011 Vote      
6. The people at the front desk displayed the perfect blend of rudeness and incompetence, which is not the way I want to begin a hotel stay.
"Lots of positives " Read full review on TripAdvisor   12/23/2011 Vote      
7. We arrived quite late at night and were greeted by a very friendly lady Gina at the front desk and Sayeed the door man.
"Great hotel, great location and wonderful staff! " Read full review on TripAdvisor   9/20/2011 Vote      
8. I have stayed 3 nights for visiting and shoppingExcellent location for visiting you can walk in a lot of places and shopping on 5th Av few blocksThe flight was early in the morning the room was ready and they gave it to us I will say a big plusRoom very large 2 double beds, no problem with AC at all the system is central large bathroom with showerStaff very nice and efficient (from concierge to front desk and housekeeping ( ask for bathrobes and sleepers got it in 5 minutes)Internet free in lobby and they lend you keyboard as well if you have no computerPlace to print your boarding pass free as well before airportWe had breakfast nice buffet (NY price)The design of hotel very hotel boutique and hotel not too big in the number of rooms so much nicer.
"EXCELLENT HOTEL " Read full review on TripAdvisor   9/12/2010 Vote      
9. I have stayed 3 nights for visiting and shoppingExcellent location for visiting you can walk in a lot of places and shopping on 5th Av few blocksThe flight was early in the morning the room was ready and they gave it to us I will say a big plusRoom very large 2 double beds, no problem with AC at all the system is central large bathroom with showerStaff very nice and efficient (from concierge to front desk and housekeeping ( ask for bathrobes and sleepers got it in 5 minutes)Internet free in lobby and they lend you keyboard as well if you have no computerPlace to print your boarding pass free as well before airportWe had breakfast nice buffet (NY price)The design of hotel very hotel boutique and hotel not too big in the number of rooms so much nicer.
"EXCELLENT HOTEL " Read full review on TripAdvisor   9/12/2010 Vote      
10. The front desk personnel were terrific and very polite.
"Terrific Stay at NY Times Square Renaissance " Read full review on TripAdvisor   9/11/2010 Vote      
   
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