Library Hotel New York, New York City, Front Desk

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Rank

16th

Out of 676

Library Hotel New York	Average Price: $382 Check Rates

Hotel Class:

299 Madison Avenue

New York City, 10017 View map

4-Star Hotel Rank: 5 of 106
Average review rating: 4.66

OpinionWell Value Index: 4

Traveler reviews analyzed: TripAdvisor (1037) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (78) balcony (20) bar (245) bargain (9) bath (18) bathroom (141) bed (148) bill (13) breakfast (701) charge (24) check in (46) check out (28) complimentary (168) concierge (41) cost (34) deal (25) decor (46) dinner (76) discount (16) downtown (13) food (94) front desk (82) gym (15) hotel (2062) housekeeping (18) lobby (36) location (602) lunch (16) manager (15) money (52) neighborhood (11) parking (10) patio (11) pillow (15) price (110) rate (56) recommend (183) restaurant (170) room (1632) room service (21) service (287) shower (33) staff (827) street (123) suite (106) towel (15) value (67) view (97) walk (149) wireless (54)

Front desk

Appears in 82 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) great (9) happy (4) helpful (12) hotel (13) liked (4) need (4) nice (4) night (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our third visit was as great as our first - the staff (the front desk and everyone else associated with the property) is uniformly helpful, friendly, enthusiastic and accessible.

"Excellent hotel/home away from home - casual with class " Read full review on TripAdvisor 5/15/2012 Vote

2. The front desk personnel are remarkably welcoming, earnest and helpful, as is the doorman.

"A Sanctuary in the Heart of the City " Read full review on TripAdvisor 3/11/2012 Vote

3. ) The gentleman at the front desk recommended his favorite place, made a reservation for us, and wrote down the name and address for the taxi ride.

"Very nice, but not all I had hoped it would be " Read full review on TripAdvisor 2/22/2012 Vote

4. The wellcome at front desk was extremely friendly.

"Top hotel, nice, location great, feeling like at home " Read full review on TripAdvisor 1/28/2012 Vote

5. There isn't really a concierge per se, but the front desk staff was always happy to help when I asked.

"Best value in NYC " Read full review on TripAdvisor 1/12/2012 Vote

6. Ioanna on the front desk was extremely kind to help us set up our itinerary, and James the doorman was always helpful when we needed a taxi, even on rainy weather.

"Amazing boutique hotel in midtown Manhattan " Read full review on TripAdvisor 12/6/2011 Vote

7. The front desk made some excellent recommendations for dinner and were happy to help us with reservations - wanting feedback when we returned.

"Fabulous service in a great hotel. " Read full review on TripAdvisor 10/24/2011 Vote

8. Jaime at the front door always had a genuine smile and useful advice, and Billy at the front desk was completely helpful and easy to problem-solve with.

"An elegant hotel with generous hospitality " Read full review on TripAdvisor 10/22/2011 Vote

9. Free Wi-Fi, comfortable beds, great climate control, and a DVD player with a selection of over 200 DVDs for rent at the front desk make this a hotel where I'll continue staying.

"Excellent - as usual " Read full review on TripAdvisor 9/16/2011 Vote

10. On the roof is an open air bar that is perfect for a nightcap after the kids start a movie in the room - movies are available for them for free at the front desk.

"Superb in Every Way " Read full review on TripAdvisor 8/22/2011 Vote