Library Hotel New York, New York City, Concierge

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Rank

16th

Out of 676

Library Hotel New York	Average Price: $382 Check Rates

Hotel Class:

299 Madison Avenue

New York City, 10017 View map

4-Star Hotel Rank: 5 of 106
Average review rating: 4.66

OpinionWell Value Index: 4

Traveler reviews analyzed: TripAdvisor (1037) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (78) balcony (20) bar (245) bargain (9) bath (18) bathroom (141) bed (148) bill (13) breakfast (701) charge (24) check in (46) check out (28) complimentary (168) concierge (41) cost (34) deal (25) decor (46) dinner (76) discount (16) downtown (13) food (94) front desk (82) gym (15) hotel (2062) housekeeping (18) lobby (36) location (602) lunch (16) manager (15) money (52) neighborhood (11) parking (10) patio (11) pillow (15) price (110) rate (56) recommend (183) restaurant (170) room (1632) room service (21) service (287) shower (33) staff (827) street (123) suite (106) towel (15) value (67) view (97) walk (149) wireless (54)

Concierge

Appears in 41 comments.

92% wrote positive comments about concierge

The following words were used in comments with Concierge:
exceptional (3) floor (4) free (5) friendly (9) good (3) great (4) helpful (11) hotel (6) love (3) need (4) recommend (4) reservation (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was sincerely stunned at how friendly everyone was, from the concierge to the maintenance guy who swapped our remote control for us .

"Library Hotel - incredibly welcoming! " Read full review on TripAdvisor 12/28/2011 Vote

2. Our concierge fixed up us with some good pre-theatre restaurants - especially Buddakan.

"Nice place to stay. " Read full review on TripAdvisor 10/11/2011 Vote

3. Before we had even had the wedding the hotel concierge had help me book restaurants and arrange the theme of the room to match my new wifes desires.

"Amazing and will always be our choice in New York " Read full review on TripAdvisor 8/2/2011 Vote

4. Family and friends enjoyed the 2nd floor where breakfast was served in the morning but which served the rest of the day as a warm and cozy concierge floor.

"The epitome of what a boutique hotel should be-calm, convenient and classy " Read full review on TripAdvisor 5/26/2011 Vote

5. Pros: - Friendly/helpful desk clerks/concierges- Decent locationCons:- Dated decor, both in rooms and common spaces- Have gotten a similar room/experience at a better price in many other midtown establishments.

"Overrated and, thus, disappointing " Read full review on TripAdvisor 5/5/2011 Vote

6. The concierge is always available to help you & we had a very enjoyable stay.

"Comfortable & good value. " Read full review on TripAdvisor 12/28/2010 Vote

7. From the lovely greeting at the door, to the terrific concierges at the desk, and the sweethearts on floor 2 who fed us continental breakfast, we felt like royalty and family both.

"Absolutely 5 star across the board for us " Read full review on TripAdvisor 4/26/2010 Vote

8. Reception & Concierge staff were very helpful, informative and friendly- Hospitality We had a good start to our day with a plentiful healthy breakfast and the wine & nibbles were a welcome treat before we headed out for the evening.

"A Perfect City Oasis " Read full review on TripAdvisor 4/15/2010 Vote

9. The hotel has a fair amount of amenities -- free continental breakfast (not that memorable), wine and cheese (very pleasant), round the clock expresso and cappuccino machine with assorted cookies, free access to a local gym, strong (and free) wireless internet service, free (and unlimited) bottled water, room service from a fine little restaurant on the ground floor, a rooftop lounge and bar (a bit of a scene), a fairly large in room safe, and exceptional concierge service.

"A Great Option in New York City " Read full review on TripAdvisor 1/5/2010 Vote

10. Other concierges were very helpful with restaurant and play recommendations and bookings.

"Most pleasant and accommodating staff I have ever experienced - won't stay anywhere else. " Read full review on TripAdvisor 11/4/2009 Vote