Grand Hyatt Kauai Resort and Spa, Poipu, Service

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Rank

1st

Out of 10

Grand Hyatt Kauai Resort and Spa	Average Price: $494 Check Rates

Hotel Class:

1571

Poipu, 00000 View map

5-Star Hotel Rank: 1 of 1
Average review rating: 4.41

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (14) , TripAdvisor (1458)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (78) balcony (91) bar (212) bathroom (172) beach (947) bed (123) bill (49) breakfast (536) cabana (110) charge (79) check in (123) complimentary (74) concierge (151) cost (93) deal (72) dinner (221) fee (162) food (637) front desk (136) gym (80) hot tub (47) hotel (1843) housekeeping (52) landscape (90) lobby (330) location (261) lunch (103) manager (52) massage (96) money (115) ocean (639) parking (128) pool (1789) price (284) rate (106) recommend (274) restaurant (734) room (2009) room service (67) service (733) shower (153) spa (426) staff (630) suite (76) towel (134) tub (42) valet (101) value (54) view (748) walk (291)

Service

Appears in 733 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
beauty (40) concierge (31) customer (30) excellent (68) food (98) friendly (43) good (86) great (98) helpful (31) hotel (89) liked (27) nice (34)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was very good.

"Best choice in Kauai " Read full review on TripAdvisor 5/20/2012 Vote

2. From the warm welcome and lei greeting at the entry to the fabulous upgrade to a beachview room to excellent service at all times.

"Grand Hyatt Kauai . . .spectacular! " Read full review on TripAdvisor 5/19/2012 Vote

3. Maid service and turn down service were excellent.

"Beautiful setting; Expensive, but not five star " Read full review on TripAdvisor 5/14/2012 Vote

4. If however you're looking for a luxury hotel with high standards and extraordinary customer service and all the pampering that entails you have found your home.

"The Only Luxury Resort in Poipu " Read full review on TripAdvisor 5/12/2012 Vote

5. Absolutely gorgeous resort and excellent service.

"Paradise!!!! " Read full review on TripAdvisor 5/12/2012 Vote

6. When our family goes on vacations we always like to indulge ourselves in the best hotels, so we are used to high standards and excellent service - but I must say that the Grand Hyatt Kauai Resort and Spa in Poipu is a standard of its own, and it's really one of the best and leading hotels in the world.

"I wish I could go back there right now... " Read full review on TripAdvisor 5/11/2012 Vote

7. For such a large resport the service was excellent.

"As good as a mega resort can get " Read full review on TripAdvisor 5/7/2012 Vote

8. We ate at the breakfast buffet one morning with great service although a bit pricey ($30 per person).

"Fantastic resort stay! " Read full review on TripAdvisor 5/5/2012 Vote

9. Overall the resort was beautiful and we had good service throughout.

"Fantastic resort stay! " Read full review on TripAdvisor 5/5/2012 Vote

10. Memories of feeding the fish in the numerous ponds around the hotel, swiming all day long, chilling by the beach, great service.

"Simply amazing " Read full review on TripAdvisor 5/5/2012 Vote