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1st
Out of 10

Grand Hyatt Kauai Resort and Spa

Average Price: $494  
 
Hotel Class:
1571
Poipu, 00000 View map  
5-Star Hotel Rank: 1 of 1
Average review rating: 4.41
OpinionWell Value Index: 6
Traveler reviews analyzed: MyTravelGuide (14) , TripAdvisor (1458)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 136 comments. 
75% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (15)   great (9)   helpful (17)   hotel (13)   housekeeping (6)   liked (5)   management (5)   need (7)   nice (7)   night (5)   professional (5)    
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1. The front desk staff are extremely friendly and helpful and are always on hand to offer assistance.
"The Only Luxury Resort in Poipu " Read full review on TripAdvisor   5/12/2012 Vote      
2. First of all, the front desk woman handled it perfectly because they sounded ridiculous, IMO.
"Fantastic hotel - great for families!! " Read full review on TripAdvisor   4/10/2012 Vote      
3. The lobby is beautiful, the valet was very nice, the front desk was nice, the conceirge was nice but they were always busy and had to wait for at least 20 to 30 minutes.
"Wonderful time, Beautiful Resort " Read full review on TripAdvisor   3/2/2012 Vote      
4. Front desk was very accommodating giving us a room on the ground level and an extra fridge to hold our groceries.
"Excellent Service " Read full review on TripAdvisor   2/20/2012 Vote      
5. We couldn't keep our room as it was scheduled to have a new party check in, so the front desk staff moved us to a new room for the day.
"A magical place! " Read full review on TripAdvisor   2/9/2012 Vote      
6. Front desk staff and bell staff are superb.
"Beautiful and lush " Read full review on TripAdvisor   2/9/2012 Vote      
7. The GOOD: The staff at the front desk are nice.
"Rent a Cabana on the beach or don't go " Read full review on TripAdvisor   1/2/2012 Vote      
8. Everybody from the front desk, to security to the business center was so helpful we got the item delivered to our home address within a day, free of charge.
"Wish we could have stayed longer ... " Read full review on TripAdvisor   10/11/2011 Vote      
9. Calls to the front desk or other areas were generally answered promptly and courteously, and were helpful.
"The Kauai Gold Standard... but look for a deal here " Read full review on TripAdvisor   10/4/2011 Vote      
10. Could be better:When I lost a key, I was told by the front desk that they would need to call security to help me into my room.
"The Kauai Gold Standard... but look for a deal here " Read full review on TripAdvisor   10/4/2011 Vote      
   
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