Grand Hyatt Kauai Resort and Spa, Poipu, Concierge

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Rank

1st

Out of 10

Grand Hyatt Kauai Resort and Spa	Average Price: $494 Check Rates

Hotel Class:

1571

Poipu, 00000 View map

5-Star Hotel Rank: 1 of 1
Average review rating: 4.41

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (14) , TripAdvisor (1458)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (78) balcony (91) bar (212) bathroom (172) beach (947) bed (123) bill (49) breakfast (536) cabana (110) charge (79) check in (123) complimentary (74) concierge (151) cost (93) deal (72) dinner (221) fee (162) food (637) front desk (136) gym (80) hot tub (47) hotel (1843) housekeeping (52) landscape (90) lobby (330) location (261) lunch (103) manager (52) massage (96) money (115) ocean (639) parking (128) pool (1789) price (284) rate (106) recommend (274) restaurant (734) room (2009) room service (67) service (733) shower (153) spa (426) staff (630) suite (76) towel (134) tub (42) valet (101) value (54) view (748) walk (291)

Concierge

Appears in 151 comments.

92% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (8) friendly (10) good (10) helpful (54) hotel (11) local (8) nice (16) recommend (8) reservation (16) resort (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierges were extremely helpful in booking day excursions.

"Highest Standard of Service " Read full review on TripAdvisor 4/23/2012 Vote

2. The concierge service was good as was the luau.

"Very Nice Hotel but a few things to improve " Read full review on TripAdvisor 4/8/2012 Vote

3. The concierge was helpful with booking activities and making recommendations for dinner.

"Gorgeous large resort " Read full review on TripAdvisor 4/7/2012 Vote

4. The staff in the club room were friendly and helpful and offered concierge services with no hassle or waiting.

"Beautiful property, excellent service, favorite beach resort ever " Read full review on TripAdvisor 3/20/2012 Vote

5. - There are a few concierges in the lobby who help book trips.

"Honeymoon Finale " Read full review on TripAdvisor 2/10/2012 Vote

6. However, aside from this transgression, the concierge was helpful in picking out other local restaurants (Keoki's Paradise and Puka Dog) and arranging the Na'Pali coast sailing/snorkeling trip.

"Great resort -- highly recommended " Read full review on TripAdvisor 1/26/2012 Vote

7. Make friends with the ladie's at the concierge desk as they can help you make a plan to try and see as much as possible.

"Nirvana in paradise. It's spectacular setting made it a great experience. " Read full review on TripAdvisor 1/12/2012 Vote

8. Jamie, one of the concierge, was brilliant in helping us plan our activities.

"Beautiful hotel in BEAUTIFUL Kaua'i " Read full review on TripAdvisor 1/11/2012 Vote

9. - Very responsive and friendly online/email concierge.

"Kauai Versailles " Read full review on TripAdvisor 12/31/2011 Vote

10. Local Expedia Concierge service was very helpful.

"excellent " Read full review on TripAdvisor 12/22/2011 Vote