Best Western Tuscan Inn Fisherman's Wharf-Owned by Kimpton, San Francisco, Front Desk

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Rank

6th

Out of 493

Best Western Tuscan Inn Fisherman's Wharf-Owned by Kimpton	Average Daily Rate: NA Check Rates

Hotel Class:

425 Northpoint Street

San Francisco, 94133 View map

3-Star Hotel Rank: 2 of 110
Average review rating: 4.32

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (39) , MyTravelGuide (662) , Expedia (105) , TripAdvisor (895)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) bar (47) bathroom (133) beach (40) bed (153) breakfast (175) charge (36) check in (78) check out (34) complimentary (79) concierge (116) cost (49) deal (34) decor (39) dinner (57) discount (29) downtown (28) fee (29) food (97) front desk (118) hotel (1300) housekeeping (29) lobby (212) location (568) lunch (18) maid (19) manager (41) money (43) parking (201) pillow (26) price (119) rate (65) recommend (119) restaurant (270) room (1331) room service (19) service (170) shower (44) shuttle (27) staff (461) street (242) suite (51) to park (31) towel (24) valet (57) valet parking (33) value (65) view (96) walk (244) wireless (32)

Front desk

Appears in 118 comments.

71% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (6) concierge (12) desk (123) friendly (20) great (7) helpful (29) hotel (13) housekeeping (5) informative (5) need (5) nice (5) night (7) rude (5) secure (5) service (6) staff (38) valet (6) walking (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was extremely helpful, even providing us change for bus fare and the doorman hailed us a taxi for our dinner.

"Great location, quiet rooms " Read full review on TripAdvisor 5/14/2012 Vote

2. Its situated near to the waterfront/ Pier 39 and very handy for trips etc. Anja at the front desk was welcoming when we booked in, as were the other staff when we needed assistance.

"A good place to stay " Read full review on TripAdvisor 5/13/2012 Vote

3. The front desk was friendly and recommended several places for lunch.

"Great hotel! I'll definitely return. " Read full review on TripAdvisor 3/22/2012 Vote

4. When our room was ready we got a phone call from the very very welcoming, helpful and friendly front desk folks.

"Great Location - Really Great Staff " Read full review on TripAdvisor 3/19/2012 Vote

5. Front desk staff was awesome.

"Loved the location " Read full review on TripAdvisor 3/15/2012 Vote

6. The staff is excellent, from the friendly people at the front desk, the bell staff and the manager at the wine reception it was clear that this hotel emphasizes and delivers high customer service.

"Great location, excellent service, dated property " Read full review on TripAdvisor 3/13/2012 Vote

7. The hotel was clean and the front desk staff was very helpful and friendly.

"Nice place for a visit to Fisherman's Wharf " Read full review on TripAdvisor 2/13/2012 Vote

8. Bell and Valet staff were super nice but the front desk staff leave alot to be desired.

"Overpriced and noisey! " Read full review on TripAdvisor 10/10/2011 Vote

9. The rooms, lobby and front desk staff made this a nice stay with a homey ambiance.

"pleasant stay " Read full review on TripAdvisor 10/9/2011 Vote

10. We found the front desk to be extremely kind and helpful.

"Great Location " Read full review on TripAdvisor 9/12/2011 Vote