Hyatt Regency Boston, Boston, Housekeeping

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OpinionWell
Rank

42nd

Out of 197

Hyatt Regency Boston	Average Daily Rate: NA Check Rates

Hotel Class:

1 Avenue De Lafayette

Boston, 02111 View map

4-Star Hotel Rank: 27 of 38
Average review rating: 3.82

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , Travelocity (18) , TripAdvisor (251) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (14) bar (33) bath (10) bathroom (40) bed (61) bill (13) breakfast (71) charge (29) check in (33) check out (8) concierge (34) cost (26) deal (19) dinner (19) downtown (58) fee (17) fitness center (14) food (50) front desk (48) gym (20) hotel (587) housekeeping (17) lobby (84) location (189) manager (13) mini bar (9) money (16) parking (61) pillow (11) pool (72) price (52) rate (45) recommend (28) restaurant (88) room (447) room service (32) sauna (9) service (85) shower (17) staff (178) steam (14) street (42) suite (17) towel (12) valet (12) value (12) view (42) walk (112) waterfront (8) wireless (32)

Housekeeping

Appears in 17 comments.

28% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (2) desk (3) good (2) helpful (2) reviews (2)

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1. Like one of the other reviewers we complained to Charles Foster and he did his very best but really he has no control over the housekeeping who seem on a planet of their own.

"Really not up to Hyatt standard " Read full review on TripAdvisor 11/1/2011 Vote

2. The staff was very professional and helpful from the front desk, to housekeeping, to in-room dining deliveries; and the meetings services staff was particularly helpful.

"Great Staff and Good Location " Read full review on TripAdvisor 10/31/2011 Vote

3. Housekeeping was very good as well.

"Very nice hotel but expensive " Read full review on Travelocity 4/1/2008 Vote

4. Housekeeping was punctual and noninvasive.

"Convenient, Comfortable, Great Athletic Club " Read full review on TripAdvisor 4/10/2012 Vote

5. The people who answered the phone at the front desk, housekeeping, the concierge.

"Unbelievably great staff " Read full review on TripAdvisor 1/12/2012 Vote

6. We were greeted with smiles since we arrived: from valets, housekeeping, front desk and the rest of the staff.

"Great location and enjoyable stay! " Read full review on TripAdvisor 12/5/2011 Vote

7. While the Regency overall was good and clean, the housekeeping was spotty.

"Details tip the scale " Read full review on TripAdvisor 9/11/2011 Vote

8. The toiletries were nice, but housekeeping didn't bother to replinish them each day (even though they were empty).

"Meh, just okay. " Read full review on TripAdvisor 8/9/2011 Vote

9. Everything was flawless; the housekeeping staff had paid a lot of attention of detail.

"Excellent staff, location, and food. " Read full review on TripAdvisor 8/4/2011 Vote

10. Unfortunately the same can't be said for housekeeping.

"Disappointing service " Read full review on TripAdvisor 7/9/2011 Vote