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Rank
42nd
Out of 197

Hyatt Regency Boston

Average Daily Rate: NA  
 
Hotel Class:
1 Avenue De Lafayette
Boston, 02111 View map  
4-Star Hotel Rank: 27 of 38
Average review rating: 3.82
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , Travelocity (18) , TripAdvisor (251) , YahooTravel (31)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 48 comments. 
66% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (6)   great (5)   helpful (7)   hotel (4)   housekeeping (3)   massage (4)   nice (5)    
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1. The bell staff and front desk reception staff are excellent - very service-oriented, efficient and friendly.
"Good business hotel, central location " Read full review on TripAdvisor   5/13/2012 Vote      
2. Pros: Really nice rooms and amenities, including clock radio with an iPod dock, big showers, comfortable beds/linens, free WSJ at the front desk, decent fitness center/pool, nice view.
"Nice rooms, staff and amenities, but very thin walls " Read full review on TripAdvisor   4/17/2012 Vote      
3. People at the front desk were very nice and the concierge had good recommendations about places to eat in town.
"Wonderful Getaway Weekend " Read full review on TripAdvisor   2/21/2012 Vote      
4. Check in was fast and most importantly the front desk associate was extremely pleasant and welcoming.
"Perfect Stay!!! " Read full review on TripAdvisor   12/1/2011 Vote      
5. There were several bowls of fresh fruit available at the front desk.
"This is our go to hotel in Boston " Read full review on TripAdvisor   11/27/2011 Vote      
6. The staff was very professional and helpful from the front desk, to housekeeping, to in-room dining deliveries; and the meetings services staff was particularly helpful.
"Great Staff and Good Location " Read full review on TripAdvisor   10/31/2011 Vote      
7. Very clean and the staff was great, especially Ryan at the front desk.
"Great Stay " Read full review on TripAdvisor   10/20/2011 Vote      
8. We were allowed to check in early by the extremely helpful and friendly front desk staff and had a room on the 4th floor.
"Great Hotel - Great Staff - We had a good time! " Read full review on TripAdvisor   9/9/2011 Vote      
9. It was convenient to all the things we wanted to do, we got a great rate on Priceline, the concierge was very helpful and the front desk check-in staff put us on the 21st (out of 22) floor, so we had great views.
"Nice Place, Great Location, but... " Read full review on TripAdvisor   9/5/2011 Vote      
10. The next morning in Boston, one of my friends complained to the front desk (who on the phone sounded like teenagers who didn't care) and eventually asked for and receieved some free breakfast vouchers but no apology from the manager or anything like that.
"Great location but not what I'd expect from the Hyatt brand " Read full review on TripAdvisor   8/19/2011 Vote      
   
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